Experience Inc. Jobs

Crayola Cashier (PT) Bloomington, MN, USA Req #599 Friday, March 22, 2024 PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting environment via cleaning, open communication, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with product, ticket, and general questions concerning Mall of America, Nickelodeon Universe and the local region. Maintain specific product area as determined by supervisory team. Understand the tickets and products carried, their features, options, and benefits, as well as the branding of Crayola Experience and Mall of America. Understand ticket options for each attraction as advertised. Manage the queue efficiently using provided training and resources. Clean, organize, and maintain your workspace. Restock retail displays as needed. Assist in receipt of new products, pricing, and replenishment of items on sales floor Oversee safety and cleanliness of locations assigned. Follow all operational procedures as written in the SOP. Utilize and maintain loss prevention procedures for both product and currency. Maintain knowledge of current sales, promotions and discounts. Utilize suggestive selling techniques; upsell items to raise the average dollar per transaction and increase sales. Efficiently utilize the point of sale system to ring and count funds accurately and timely while following established cash handling procedures. Explain and enforce ticket policies for Crayola Experience. May provide support in other work areas as needed. Knowledgeable on any specialty locations including the photo sales, carts, kiosks, and print on-demand center Regular and consistent attendance. Other duties as assigned. PREFERRED SKILLS, KNOWLEDGE AND ABILITIES: Must be at least 16 years of age. Outstanding guest service skills. Previous retail experience preferred. Previous cash handling experience preferred. Basic knowledge of computers preferred. Ability to communicate clearly and effectively with guests, both internal and external. Basic math skills. Understanding of USD currency. Point of sale experience preferred. Interpersonal skills -- working alone and with a team. PHYSICAL JOB REQUIREMENTS: Stand/walk -- frequently Sitting -- occasionally Kneel - occasionally Bend -- occasionally Stoop/squat -- frequently Reach at or above shoulder level -- occasionally Reach at or below shoulder level -- frequently Handle large items such as boxes and packages -- occasionally Perform repetitive motion, including keyboarding -- occasionally Lift/Carry up to 10 lbs -- occasionally Lift up to 30lbs --occasionally Lift up to 50 lbs -- infrequently Pay type: Hourly Other details Job Family MOA Pay Type Hourly Bloomington, MN, USA Share this job: *Mall of America is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.