Experience Inc. Jobs

Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov Responsibilities WHAT IS THE WI - WAGE AND INVESTIMENT DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: CARE - Customer Assistance, Relationship and Education. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Activates, monitors, and controls job distribution and resource allocation for special processing requirements to link internal operating systems and utility programs with application programs, peripheral equipment, teleprocessing and input/output channels. Monitors systems status and performance, observes and responds to system messages, and defines, isolates, and resolves a wide range of common equipment and operating problems, failures and malfunctions. Assists in developing new or revised operating procedures. Run and monitor test programs to identify problems or potential for obvious problems such as memory overload. Corrects or adjusts priorities and workflow by reconfiguring equipment. Performs other duties as assigned. Requirements Conditions of Employment Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/ (https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-04 LEVEL: You must have 1 year of general experience at a level of difficulty and responsibility equivalent to the GS-03 grade level in the Federal service. General experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR EDUCATION: Two years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school). OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Experience with operating functions primarily related to peripheral computer components such as mail machines and printers; recording control totals for on-line output reports; preparing problem logs; following processing schedule and alerting of missing output listings; filing on-line controls and responding to inquiries related to controls and control totals. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques. OR EDUCATION: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE: GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with standard, optional, and precedent rules and procedures to isolate and resolve common equipment and operating problems on multiprocessing\multiprogramming computer systems. Using operating systems configurations and equipment characteristics, utility software, and job control languages to activate, control, detect errors, and malfunctions. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques. SPECIALIZED EXPERIENCE: GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Experience with standard, optional, and precedent rules and procedures to isolate and resolve common equipment and operating problems on multiprocessing\multiprogramming computer systems. Using operating systems configurations and equipment characteristics, utility software, and job control languages to activate, control, monitor and test processing of production workloads, detect errors, and malfunctions. Controls job distribution and resource allocation for processing requirements to link internal operating systems and utility programs with application programs and peripheral equipment. Develops new or revises operating procedures. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques. For more information on qualifications please refer to OPM's Qualifications Standards. Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions. Additional Information Subject to a 1-year probationary period (unless already completed). Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. This is a bargaining unit position. Tour of Duty: Day Shift: Monday - Friday - Starts at 7:00 AM and stops at 3:00 PM. Afternoon Shift: Monday - Friday - Starts at 3:00 PM and stops at 11:00 PM. All Tours of Duty have no lunch, 2 twenty-minute breaks. May be required to work holidays and weekends, depending on the workload. This is a physical job requiring you to be on your feet for extended periods, up to 8 hours a day, in an environmentally controlled space. You must be able to lift, push, pull & carry 50 lbs. Season is from 8 to 10 months. Employees who work a seasonal work schedule are placed in non-pay status or recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement. This announcement will establish an inventory of applicants. The inventory will be used to fill approximately 8 vacancies throughout the next 9 months. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 12/22/2023, 01/22/2024, 02/22/2024, 03/22/2024, 04/22/2024 and by the closing date of the announcement (11:59 pm ET), 05/22/2024, to be considered.