Experience Inc. Jobs

Location - Required in office one day a week.

Shift - 7, 8 or 9am EDT (day shift)

Job Description

Summary of Responsibilities:

Provides exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.

Principal Responsibilities:

• Manages assigned caseload of long-term disability (LTD) claims.

• Determines whether to suspend, terminate, or pay claims.

• Updates current claims records (inputs data).

• Evaluates claimant eligibility via information received from claimant, attending physician, and employer.

• Follows plans to closure.

• Follows established claim policies and practices to resolve claims and issues.

• Performs other related duties as assigned or required.

Job Requirements

Required Qualifications:

• High school diploma or equivalent

• 1+ years customer service experience

• Bi-lingual highly preferred (Spanish & English)

Preferred Qualifications:

• Excellent communications skills

• Ability to prioritize and multitask

• Ability to think abstractly

• Keyboarding skills

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.