Experience Inc. Jobs

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2258995

Bingham County

Established: October 1, 2005

Emergency Communications Officer

Revised: October 1, 2023

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BINGHAM COUNTY

Is Recruiting for the Position of

Emergency Communications Officer

August 26th 2024

Salary: Starts at \$19.85/hour Hiring Step DOQ/DOE

Full time: County Benefits Included:

Including 13 Paid Holidays, 6 Weeks Paid Parental Leave, Health Insurance, Public

Employee Retirement System of Idaho (PERSI)

Closing Date: Open Until Filled

S1 FLSA Designation: Non-Exempt

Purpose of Class/Primary Function

Emergency Communications Officers (ECO) are the vital link between callers and field

units. The primary responsibility is to protect both citizens and field units during emergency

incidents. Employees in this class are responsible for fast, efficient and accurate receiving,

dispatching and processing of calls and messages from and to emergency personnel in the

field. This position is under the general direction of the Lead Emergency Communications

Officers, ECOs perform these duties in accordance with established policies and

procedures, exercising independent judgment when handling emergency or non-

emergency calls.

Minimum Requirements:

Must have a high school diploma, high school transcripts or GED certificate.

Must be at least 18 years of age.

Must have a valid Idaho Drivers License and be insurable.

Must have no Felony convictions, some misdemeanors are allowed depending on

the classification.

Must be able to type 50 words per minute.

Must be able to successfully pass the on-line CritiCall test.

Must be able to pass a background check (criminal-character-credit), polygraph

and pre-employment drug screen.

Disqualifying Drug Use:

Sale, delivery and/or cultivation of any controlled substances including but not

limited to marijuana, methamphetamines, amphetamines, cocaine, heroin,

prescription drugs without a legal prescription and/or license and hallucinogenic

drugs; such as LSD, mushrooms and acid.

Use of marijuana within the past year.

Use of synthetic substances such as spice within the past year.

Any use of illegal hard drugs to include: meth, heroin, cocaine, LSD or PSP.

If use of marijuana and/or synthetic drugs, such as spice, is between one & three

years, please contact (the Chief Deputy)

Bingham County

Established: October 1, 2005

Emergency Communications Officer

Revised: October 1, 2023

Page 2

Competency Requirements for Emergency Communications Officer

Applicants need not have previous 9-1-1 related experience.

Must have sufficient clarity of speech and hearing, with or without reasonable

accommodation, which permits the employee to discern verbal instructions, to listen

and respond to radio transmissions and voice instructions; to communicate

effectively in person, on the telephone, and over a two-way radio; ability to hear

sounds within the normal range of hearing (phone conversations, co-workers,

supervisors, radio traffic) and to hear in the presence of noise;

Sufficient personal mobility, agility, and flexibility, with or without reasonable

accommodation, which permits the employee to stand or sit for long periods of

time, move between work stations, lift up to 25 pounds, and work in an office

environment. The employee is frequently required to use hands to operate a

computer keyboard, radio and communications equipment, and standard office

equipment; to handle or feel; and to reach with hands and arms;

Must be able to work scheduled shifts to provide 9-1-1 service 24-hours a day, to

include days, evenings, nights, weekends and holidays;

Must be able to successfully complete the communications training program,

become certified in 1st Aide/CPR, Emergency Medical Dispatch, Emergency

Communications Officer, the National Criminal Information Center & Idaho Law

Enforcement Telecommunications System. (all training provided on the job);

Must be able to learn to operate specialized communications equipment; computer

integrated 9-1-1 system, two-way radio console, computer aided dispatch system,

records management, mapping programs, office equipment and any other

applicable software applications;

Must be able to communicate clearly and concisely verbally and in writing with

accuracy;

Must be abl