Job Information
SURE STAY PLUS BY BEST WESTERN Front Desk Agent in BLACK RIVER FALLS, Wisconsin
JOB REQUIREMENTS: Greet, register, and assign rooms to guests of hotels or motels. Make and confirm reservations. Verify customers\' credit, and establish how the customer will pay for the accommodation. Review accounts and charges with guests during the check out process. Record guest comments or complaints, referring customers to managers as necessary. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or telephone switchboards. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Post charges, such as those for rooms, pet fees, rollaways, etc.. manually or by using computers. Issue room keys ***** APPLICATION INSTRUCTIONS: Apply In Person: 600 Oasis Road Black River Falls, WI 54615 E-Mail a Rsum: agm@bwarrowheadlodge.com