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Description

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A The Role: Conducts security operations and Bally's Standard Guest Service at each of the three Bally's Black Hawk retail licensed casinos, placing special emphasis on compliance with federal and state law, Colorado Division of Gaming regulations and ICMPs, and property's policies and procedures. Responsibilities: Participates in all casino security operations including gaming and non-gaming aspects. Acts as the representative of the Security Director in relations with guests and other team members. Motivates, guides, and supports team members in the proper discharge of their duties. Ensures all team members adhere to company policies as delineated in the Team Member Handbook. Assures highest standards of guest service are met at all times. Remains aware of all aspects of casino operations and attentive to any area that might need intervention or assistance. In coordination with the Security Supervisor, responds to, and resolves, any guest issues including violations of law or regulation. In coordination with the Security Supervisor, responds to, and resolves, any guest issues relating to any failure or any perceived failure to deliver premium customer service. In coordination with the Security Supervisor, provides or arranges for assistance to any team member in any department who may need it. Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests. Enthusiastically interacts with guests to enhance their experience. Qualifications: A Colorado Division of Gaming license is required for this position. Ability to interpret a variety of instructions. Must be able to communicate clearly and effectively with all employees and guests. Able to work all shifts to include weekends and holidays also work 6-day work weeks when required.

What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Employee Discount Meals Free Bus Passes Reimbursement of Colorado Gaming License fees Free Covered Employee Parking. Salary: $18 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, an activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Qualifications

Education High School (required)

Licenses & Certifications CO Support License (required)

At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions.

We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on any status protected by the laws or regulations in the locations where we operate.