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Cushman & Wakefield Senior Workplace Host in Birmingham, United Kingdom

Job Title

Senior Workplace Host

Job Description Summary

Cushman and Wakefield are looking for an experienced individual to join their team as a Workplace Host.

This is an important role within the business, so the ideal candidate will have a background in customer service, able to take initiative and be confident liaising with clients on a day to day basis.

Job Description

Your main responsibilities will be:

  • Conduct daily walk arounds logging any faults or issues

  • Quality check paperwork to ensure compliance and audit satisfaction.

  • Ensure excellent communication by attending operational meetings with the team.

  • Comply with Health, Safety and Environmental policies.

  • Build and maintain strong, positive relationships with the client, customers and vendors to promote excellent customer service.

  • Ensure all signage and artwork is on brand and compliant removing any non-conformity.

  • Undertake basic reception duties e.g. booking & managing meeting rooms, welcome & escort visitors (book/ check them in), hospitality, general Front of House admin etc

  • IT support e.g. daily checking IT kit on desks and in meeting rooms, completing fixes where possible, logging IT tickets where fix isn't possible, and tracking job through to completion

  • Assist with setting up meeting rooms when required

  • Order stationery, consumables, tea/coffee etc meeting room lunches, refreshments, monthly drinks

  • Set up monthly drinks and assist with other office events

  • Organise couriers incoming/outgoing post return leavers IT kit to London

  • Point of contact for Facilities Management services

  • Landlord liaison around access permits, booking in contractors, loading bay etc.

This is a fantastic opportunity to join an industry leading company working at one of their most prestigious client sites.

If you think you're right for this job, apply now!

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