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Binghamton University Telecommunications Technician in Binghamton, New York

Location: Binghamton, NY Category: Professional Posted On: Fri Aug 9 2024 Job Description:

Budget Title: Instructional Support Associate (SL-2)

Salary: Commensurate with qualifications and experience

The Telecommunications Technician will be responsible for the installation of Mitel VoIP telephone equipment and have responsibilities for the overall technical deployment of Mitel VoIP on campus, including system administration and configuration & programming of the system components in support of the University's voice communication system. The ideal candidate will exercise proficiency in handling and working with the electronics, interconnects, and cabling within our University communications systems. The technician must be able to properly install and terminate all types of communications cables including but not limited to copper UTP, coax, and fiber. The technician will be responsible for providing technical expertise and support to other team members within the organization. This person will be responsible for properly labeling, marking, and documenting all work.

The telecommunications technician will work closely with the manager of the Cabling and Installation team, other key groups, and staff members within Telecommunications and Information Technology Services (ITS).

In addition, the telecommunications technician's responsibilities will include:

  • Installation of cable and termination hardware necessary for the operation of University Telecommunications systems (data network, telephone, CATV, and includes as a minimum copper UTP, coax, and fiber cabling systems).

  • Installation and maintenance of Indoor Distributed Antenna System (iDAS).

  • Ability to properly record, label, and document work on cables, termination hardware and data connections. Proper labeling of cable, termination hardware and jacks is a necessity.

  • Assist with the planning and execution of communications technology projects as necessary.

  • Ability to operate testing equipment to troubleshoot and certify cable installations.

  • Ability to read and understand blueprints, and technical drawings.

  • Willingness to learn new skills and technologies.

  • Observance of University safety standards is a necessity.

  • Completion all assigned Telecom work orders and incidents in a timely fashion. This includes the installation and repair of data network cabling, and VoIP telephones and associated components.

  • Ability to interact effectively with University customers (i.e. students, faculty, admin staff, and co-workers) and have the ability to provide training to customers in the use of telecom equipment and services.

  • Ability to maintain data confidentiality and compliance with regulatory requirements (HIPAA, etc.)

    Job Requirements:

  • Associate's Degree in Telecommunications, Information Systems, Networking or a related field

  • One year of experience in deploying, installing, terminating, and testing low-voltage equipment and cabling, including testing and documenting installations and modifications

  • One year of experience in troubleshooting and repairing technical systems such as electronics equipment, data cabling, computer and/or network equipment

  • Understanding of BICSI standards and other telecommunications standards

  • Understanding of the deployment of Mitel VoIP systems

  • Experience with documenting new and existing processes

  • Must be detail-oriented, organized, and have the ability to multi-task with excellent problem-solving skills, a willing attitude, and persistent follow-through

  • Proficiency in utilizing standard computer applications, such as Microsoft Excel, Microsoft Word, and Adobe Acrobat

  • Excellent communication and interpersonal skills

  • Valid driver's license to operate a vehicle in NYS

Preferred:

  • Bachelor's Degree in Telecommunications, Information Systems, Networking, or a related field

  • Experience in working in a large complex organization

  • Experience working in higher education or a research environment

  • Basic knowledge and understanding of IP networking

Visa sponsorship is not available for this position

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/diversity-equity-inclusion/policies-and-procedures/title-ix-.html) .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.

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