Job Information
Billings Clinic Patient Care Navigator Medical Oncology in Billings, Montana
You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.We look forward to meeting you. About UsBillings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.Your BenefitsWe provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide. Magnet: Commitment to Nursing ExcellenceBillings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Patient Care Navigator Medical Oncology Billings Clinic (Cancer Center) req8657Shift: DaySchedule: M-F 8am - 5 pm Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours (Non-Exempt) Starting Wage DOE: CUSTOM.POSTING.WAGEThe incumbent in this position acts as an advocate for patients serving as the primary point of contact and is responsible for coordinating the care and services of the identified patient populations for an extended period across the continuum of care for both inpatient and outpatient services; promoting effective resource utilization; assuming a leadership role with the multidisciplinary team to achieve an optimal clinical outcome. Essential Job Functions General * Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service. * Facilitates the coordination of patient care services to assure excellence in patient care and patient flow; includes coordinating care, treatment, and communication among the medical team * Follows patient through the care continuum/experience, eliminating operational (such as scheduling, test results, etc.) barriers to services. * Works closely with other healthcare disciplines to ensure timely appointments, results reporting, financial need referrals, communication, patient care and follow-up * Facilitates the development, implementation, and adherence to clinical and evidenced based guidelines, as appropriate, to ensure optimal clinical outcomes * Ensures follow-up on identified patient clinical and non-clinical care, facilitating communication and compliance to care plans (i.e., medication reconciliation, follow-up on care concerns/critical values/core measures, patient care conferences, etc.) Ensures follow up has occurred regarding patient clinical and non-clinical care to include adherence to plans of care, resource utilization, and general progress utilizing care conferences as necessary. * Works in collaboration with the medical team to develop and implement clinical guidelines. Facilitates the adherence of the guidelines through regular evaluation and auditing of clinical practice. * Works with care team to assure direct care needs are met, assisting as needed or assigned * Ensures follow-up in the inpatient and/or outpatient setting on identified patient clinical and non-clinical care, facilitating communication and compliance to care plans (i.e., medication reconciliation, follow-up on care concerns/critical values/core measures, patient care conferences, etc.) * Demonstrates expertise in educational and resourcing services * Participates in educational activities related to patient/community, clinical operation, and process issues on an ongoing basis * Collaborates with other health care providers in developing, implementing, and evaluating educational materials for patients and their families * Facilitates intra-departmental relationships to provide necessary resources to and for the patient. * Interfaces with other members/disciplines within the healthcare teams for appropriate referrals/services * Aware of and assists with financial needs of the patients. * Identify and access appropriate social services, including resources to assist caregivers to support treatment * Develop optionTo view the full job description, click here>