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Billings Clinic Access Business Analyst Coordinator in Billings, Montana

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!You can make a difference here. About UsBillings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.Your BenefitsWe provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing ExcellenceBillings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!Pre-Employment RequirementsAll new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Access Business Analyst Coordinator SCHEDULING - CLINIC (ROCKY MOUNTAIN PROFESSIONAL BUILDING) req9198Shift: DayEmployment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours (Non-Exempt) Starting Wage DOEThe Access Business Analyst Coordinator plays a pivotal role in managing and maintaining master scheduling templates for physicians within the hospital and clinic settings. This position is responsible for creating, editing, and updating these templates in accordance with the overarching principles and guidelines established by Billings Clinic. With a comprehensive understanding of patient access, the Coordinator ensures that appointment types and templates are effectively integrated with other access initiatives, such as virtual telehealth visits and online scheduling. This role is crucial in aligning provider schedules to enhance patient access, streamline processes, and improve overall service delivery. The successful coordination of these efforts significantly impacts the organization's efficiency and success, making the understanding and management of this influence vital to the role.Essential Job Functions* Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Design, edit, and maintain master scheduling templates in Cerner, ensuring that all adjustments align with Billings Clinic's principles, guidelines, and broader access initiatives. * Partner with department leadership, providers, and other stakeholders to manage scheduling changes effectively, minimizing disruptions to patient care and maintaining service quality. * Continuously assess and improve access-related processes, integrating initiatives that enhance efficiency and patient access throughout the organization. * Identify and address scheduling conflicts or misalignments, escalating issues as needed to maintain adherence to established guidelines and ensure consistent service delivery. * Ensure that scheduling templates meet the contractual requirements for provider-patient contact hours, aligning with organizational standards. * Implement manual scheduling changes when necessary, particularly when automated systems do not account for specific provider or departmental needs. * Work closely with training teams to update and maintain scheduling protocols, ensuring that all relevant staff are informed and prepared to follow updTo view the full job description, click here

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