Experience Inc. Jobs

Job Description

Are you ready to bring your skills to a world-class healthcare organization recognized as one of the top ten in the United States? Do you have a passion for the highest quality and patient happiness? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California!

Cedars-Sinai is a nonprofit, independent healthcare organization committed to improving the health status of the communities we serve through:

• Leadership and excellence in delivering quality healthcare services

• Expanding the horizons of medical knowledge through biomedical research

• Educating and training physicians and other healthcare professionals

Quality patient care is our priority. Providing excellent clinical and service quality, offering compassionate care, and supporting research and medical education are essential to our mission. We have been recognized as #1 in California and eight years in a row on the "Best Hospitals" Honor Roll by U.S. News & World Report, 2023-

24. Summary of Essential Duties:

• The Clinical Patient Access Representative II is the primary clinical point of contact for patients accessing Cedars-Sinai Health System for appointments and care related questions.

• You will answer phone calls for both primary care and assigned specialties within the Health System.

• Schedule appointments, address patient clinical inquiries, issues, and complaints.

• Determines effective resolutions to complaints/disputes and handles all concerns with etiquette and professionalism.

• Provides outstanding service based on an effective intake, diligence and clinical competence with every call.

Qualifications

Education:

• High School Diploma or GED required

Certification/Licenses:

• Certified Medical Assistant License required

Experience:

• A minimum of 1 year of experience as a Medical Assistant required

• At least 1 year of experience answering multi-line and high-volume telephone calls in a healthcare setting or related field preferred

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.

Req ID : 1598

Working Title : Virtual Medical Assistant - 8-Hour Day Shift

Department : CSRC Sched Reg Patient Access

Business Entity : Cedars-Sinai Medical Center

Job Category : Administrative

Job Specialty : Admissions/Registration

Overtime Status : NONEXEMPT

Primary Shift : Day

Shift Duration : 8 hour

Base Pay : $21.02 - $31.53

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.