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Flowserve Corporation Sales Support Representative in Bethlehem, Pennsylvania

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Flowserve is a global manufacturer of centrifugal pumps and pump packages for a variety of industrial applications.

We are seeking a Sales Support Representative to support end-user customers. In this role, you will focus on quoting, opportunity management, parts solutions and application of quoting tools and processes to drive market consistency and quick response.

We offer competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, pension plan, 401(k) and many other excellent benefits.

This position offers location flexibility; ideally this will be based in either Bridgeport, NJ, Bethlehem, PA or Moosic, PA.

Recent college grads are encouraged to apply!

Responsibilities & Requirements: The Sales Support Rep will review incoming specifications, research and identify components, and offer suggested solutions to customers. Sales Support Representatives need to be customer aligned and driven for results in a fast paced environment, while ensuring effective communication and collaboration across varying functional/business platforms and relevant stakeholders, such as Operations, Supply Chain, and our customer facing organization to enable success.

Responsibilities include:

  • Generate high quality, on time, value priced Parts Proposals to facilitate order fulfilment

  • Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders

  • Review customer specifications and documents in order to apply current FLS technical and commercial requirements

  • Drive daily tactical customer proposals in addition to support strategic offerings such as AM Units, LTA, BPA, SPIR initiatives as well as identified sales win back opportunities

  • Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers

  • Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework

  • Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization


  • Inside sales and/or customer service combined with excellent interpersonal and communication skills, both written and verbal

  • High school diploma or equivalent

  • Good organization skills and attention to details, time management, and deadlines

  • Strong problem-solving skills, able to work independently and be a Team Player with a international mindset and approach

  • Customer focused with a results-driven mindset

  • Ability to multi-task efficiently and set priorities in a fast-paced environment

  • Attention to detail and process-oriented mindset with mechanical aptitude

  • Proficiency in Microsoft package (Excel, Power Point)

  • Able to drive best in class customer service, from cradle to grave

Preferred Experience / Skills:

  • College Degree, or equivalent relevant industry experience preferred

  • Co-op or Internship experience in Quoting Resource with an industrial equipment manufacturer is a plus

  • Industry experience related to pumps/rotating equipment is a plus

Other Posting Location: Bethlehem, Pennsylvania US;, Houston, Texas US;, Moosic, Pennsylvania US;

Primary Posting Location: Bridgeport, New Jersey US

Job Advertising Title: Sales Support Representative

Job Posting Category: Sales

Employment Type: Full time

Country: United States

Auto req ID: 51504BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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