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Overview

Individual Markets Business Technology Services - at Guardian is seeking a Product Owner to join our dynamic team and play a pivotal role in shaping the success of our products within the Individual Markets organization.

This position will play a key role in delivering integrated solutions and services that meet business initiatives, product launches, process improvements, and strategic objectives, by eliciting, defining, and prioritizing business requirements, translating business requirements into technical system requirements, along with leading root cause analysis and issue resolution.

You Will:

• Analyze, decompose and elicit business requirements into small, estimated, functional, user stories.

• Define functional and non-functional requirements.

• Prioritize and sequence stories to enhance business value delivered while maintaining a sustainable pace for the team.

• Works with Product Management Team to ensure vision, goals, and objectives are established and achieved.

• Develop overall understanding of appropriate business processes and workflows.

• Collaborate with Product vendor and QA, to support enhancements.

• Manage team dependencies, collaborating with Product Manager and other Product Owners.

• Accept user stories as done throughout the iteration with multiple define-build-test cycles.

• Participate in team and Agile Release Train (ART) Agile Ceremonies

• Apply an Agile mindset and behavior to effectively collaborate with the Agile Release Train (ART), team and stakeholder(s).

• Lead estimation, forecasting and prioritization for an Agile team.

• Make critical decisions regarding functionality and priority for the team with a focus on delivering value.

• Use various tools including personas to guide design choices, emotional intelligence maps to help teams understand user needs, journey maps to describe customer experiences across the operational value stream & story maps to design workflows.

• Translate business requirements into technical specifications and user stories. Requirements could include but not limited to:

• Data Mapping

• Data configuration

• UI/Business configurations (Screen/Workflows)

• Product mapping/configurations

• Business & System rules

• You will create/maintain Master Technical requirement documentation.

• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

• You will identify project tasks required to support a successful implementation, including performing impact analysis, verbally communicating complex issues, validating production readiness and communicating implementation statuses.

• You may engage with various areas to resolve problems in production and non-production environments as they arise.

• Participate in design sessions to ensure business process requirements translate into technical requirements, including user stories, use cases, design specifications, business process, data flows and acceptance criteria when applicable

• You will perform Unit testing as needed

You Have

• Strong business domain understanding of New Business and Underwriting.

• Bachelor’s degree in computer science, Business Administration or equivalent educational or professional experience and/or qualifications.

• 8 + years of product owner, business analyst or system analyst experience in an agile environment

• Knowledge of Agile Values, Principles, and Attitude

• Consumer centric focus with experience managing user experience components

• Demonstrated track record in effective requirement elicitation and analysis

• Must be able to think strategically and evaluate short-, medium-, and long-term options

• Self-directed and proactive, able to think beyond the immediate challenge and anticipate using exceptional judgment and problem-solving abilities.

• Demonstrate strong methodical analytical skills considering different data points, patterns, trends, and/or themes to support system requirements and identify root cause and issue resolution

• Excellent written and verbal communications, organization, analytical, planning and leadership skills.

• Strong management, communication, technical and remote collaboration skills.

• Excellent team collaboration skills, to include experience in dealing with multiple projects impacting different processes within the Individual Markets ‘arena’, multi-functional teams, and ability to coordinate across teams in a large matrix organization environment.

• Ability to learn and maintain a comprehensive understanding of Guardian’s business and technology.

• Strong relationship building and maintaining skills. Fosters a climate conducive to establishing positive working relationships with clients (internal and external).

• Working knowledge of Confluence, Jira, Jira Align, MS project, MS Office Suite, and Visio

• Certified in Scaled Agile – SAFe Product owner (PO/PM) preferred, but not mandatory

• Ability to travel up to 10%

Location

• Two days a week at a Guardian office in Holmdel, NJ, or Bethlehem, PA.

Salary Range

$84,320.00 - $138,522.50

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

• Employee Resource Groups:

• Colleague Connection Committees

• Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

• Voluntary self-ID

• Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .