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Office of the Director of National Intelligence University Operations Support Officer in Bethesda, Maryland

Summary The National Intelligence University (NIU) is the Intelligence Community's sole accredited, federal degree-granting institution. It serves as the intellectual hub for the intelligence profession, preparing today's leaders for tomorrow's challenges. Responsibilities Responsible for day-to-day operations and a hands-on approach in the areas of employee recruiting, development, training, employee relations, and compliance. Actively engage all organizational elements of NIU, maximizing utility and efficient management of all university personnel, resulting in a diverse and highly qualified cadre of faculty and staff from all 18 IC components. Serve as a focal point for a program or project in support of a corporate initiative; obtains support for the program or project by articulating program goals and objectives. Provide information, advice, and guidance to managers and employees on a broad range of HR issues/functions in one or more areas of HC subject matter expertise. Serve as point-of-contact for resolving issues raised by management and staff by conducting research and providing interpretations of the appropriate HR laws, regulations, policies, procedures, and/or handbooks. Evaluate HR business practices/procedures and program performance, identify strengths and weaknesses, and provide HR leadership with recommendations for improving performance. Maintain electronic HR records such as personnel actions and organizational and position transactions to ensure accurate and up-to-date data and participate in special HR projects and/or initiatives to support the ODNI human capital mission. Develop and present written and oral briefings to internal and external customers on HR issues and explain complex information to clients and stakeholders in a clear and consistent manner. Remain informed and knowledgeable of new or revised laws, regulations, policies, procedures and operational practices; interpret implications of changes and revisions and recommend new or revised program requirements and/or other appropriate modifications. Maintain productive working relationships with colleagues, HR managers, and customers as appropriate and use these relationships to share information of interest and explain the specifics of HR programs. Specific Duties: Serve as focal point for NIU's HR office, responsible for all aspects of HR support to NIU and personnel, including posting vacancy announcements, maintaining staffing table updates, liaising with ODNI/HRM on behalf of NIU and personnel assigned to NIU, providing interpretation of HR policies and regulations for NIU leadership and personnel assigned. Collaborates with action officers to advance HR and other NIU initiatives, to assure timely completion of tasks, and to identify any follow up actions. Apply specialized knowledge to resolve HR issues. Represent NIU in a positive, proactive manner with the ability to communicate complex information in a clear, concise manner targeted to meet the needs of NIU leaders and the NIU workforce. Perform other duties, as assigned. Requirements Conditions of Employment Must be a current permanent ODNI employee. OR Must be a current permanent Federal employee Must have supervisory approval to apply to the Joint Duty Assignment. Must be currently at the grade level of the detail. No Temporary Promotion Opportunity The program does not apply to members of the Military service or contractors. Qualifications Mandatory Requirements: An average of five years of progressively responsible experience in human resources. Effective communication skills, both written and oral, and ability to produce clear, logical, and concise products. Strong computer skills, preferably in a classified environment. Ability to utilize critical thinking and reasoning skills to gather HR data and provide analysis of meaning/impact to senior management. Strong data retrieval and analysis skills. Outstanding interpersonal and customer service skills including a professional, positive, and approachable demeanor. Ability to interact with all levels of civilian, military and contractor staff and faculty and to work closely and congenially with departments across NIU. Strong level of attention to detail. Flexible and responds in a timely fashion to changing requirements, priorities, and short deadlines. Interpersonal, organizational, and problem-solving skills, including the demonstrated ability to develop working relationships and networks with internal and external managers and staff. Desired Requirements: An Undergraduate Degree in Human Resources Administration, Business Administration, Training and Development, Workforce Analytics, or other related disciplines. Experience in Intelligence Community training/education components. Education Additional Information Job Interview Travel: Candidates from outside the Washington, D.C. area may be selected for a telephone, teleconference, or in-person interview. Salary Determination: A current Federal Government employee, selected for a detail, will be assigned to the position at their current grade and salary. Other Information REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities. IF YOU NEED A REASONABLE ACCOMMODATION for any part of the application and hiring process, please notify the Reasonable Accommodation Office Representative by classified email at DNIDiversityWMA@cia.ic.gov, by unclassified email at DNI_DRA@dni.gov, by telephone at 703-275-3900 or by FAX at 703-275-1217. Your request for reasonable accommodation will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY. The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.

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