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System One Senior Data Operations Manager in Bethesda, Maryland

Job Title: Senior Data Operations Manager

Location: Hybrid - On Site Bethesda, MD - Hybrid – minimum 1 day per week, preferably 2 days when manager is present

Hours/Schedule: Standard 8:00-5:00 but somewhat flexible.

Type: Direct Hire


  • Absolute must haves for this position:

  • Clinical/human subjects data management experience

  • 5 years supervisory & operational management experience

  • Familiarity with some combination of SAS, SQL, PHP and Oracle

  • Proficiency with EDCs (electronic data capture systems)

  • Nice to have: CDM (clinical data manager) certification preferred


  • Expert in multi-site clinical research project/protocols with regard to data management through all phases of protocol development, execution, and close out.

  • Experience with the administration and utilization of electronic data capture (EDC) systems for collection of clinical research data; REDCap experience preferred but not required.

  • Possess broad technical knowledge in relevant programming languages and data systems (e.g. SAS, Oracle, SQL, PHP), as this position is responsible for the supervision of DCC staff implementing technical components required to support data acquisition, analysis, and reporting for complex projects.

  • Ability to manage teams located around the continental United States and to work with Program staff and investigators located around the world.

  • Proficiency effectively using collaborative software such as MS Teams in support of data operations.

  • Strong clinical data management capabilities.

  • Experience with EDC system administration, data collection instrument development/programming, and database management.

  • Excellent communication skills.

  • Experience managing data management operations and supervising data management operations staff.

    Supervisory Responsibilities

    Direct authority to make decisions on the following: employee hiring, disciplinary action, starting salaries and merit increases; conducting employee performance evaluations, and directing work activities.

    Some positions or sites may require that the incumbent be fully vaccinated against COVID-19. Proof of vaccination may be required.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.