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CoStar Realty Information, Inc. Customer Support Engineer, Homesnap in Bethesda, Maryland

Customer Support Engineer, Homesnap

Job Description

Homesnap, a member of the CoStar Family, seeks a Data Support Engineer to join the Homesnap development team based in Bethesda, MD. As an integral member of our world-class development team, you'll help us support our customers by resolving issues related to big data, act as a liaison to our support team, and providing other technical support as needed.

Roles and Responsibilities

  • Handle all tickets escalated by the Customer Support team

  • Identify and report cosmetic and functional bugs

  • Diagnosis and fix data related issues

  • Build or modify in-house admin tools for recurring issues

  • Write complex SQL queries to generate custom reports

Basic Qualifications

  • Bachelor's Degree

  • 2+ years of experience with Microsoft SQL Server and Transact-SQL

  • 1+ years of experience working as a support representative

Preferred Qualifications

  • Detail-oriented and able to self-manage several concurrent tasks

  • Ability to work both independently and collaboratively with team members

  • You love big data

  • Knowledge of .NET/C# and database architecting/design a plus

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Founded in 1987, CoStar Group, Inc. (Nasdaq:CSGP) is the leading provider of commercial real estate information, analytics and online marketplaces.

CoStar conducts expansive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. CoStar data powers the $17 trillion world of real estate – delivering the sale, lease, property, tenant, contact, reporting and industry information that makes connections happen. We help our clients make smart investments and decisions. Eighty-three percent of the nation’s commercial real estate transactions involve a CoStar subscriber, and the top 95% of the leading 1,000 brokerage firms use CoStar to inform their decisions.

We also help create lasting experiences through our family of marketplaces. In addition to CoStar, CoStar Group brands and marketplaces include LoopNet, Apartments.com, BizBuySell, and Lands of America – collectively attracting more than 25 million monthly unique visitors. The Apartments.com Network is the nation’s #1 most visited apartment listing network, with 45 million monthly visits, allowing renters to find their perfect homes. LAND.com connects landowners to their perfect properties, spots and open spaces. BizBuySell allows small business owners to bring their dreams to life. And LoopNet connects investors, sellers and brokers with clients who fall in love with their properties.

Headquartered in Washington, DC, CoStar maintains offices throughout the U.S. and in Europe and Toronto, Canada with a staff of approximately 3,700 worldwide, including the industry's largest professional research organization.

CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to recruiting@costargroup.com .