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SAP Working Student (f/m/d) - IT Support - Apple Devices in Berlin, Germany

Requisition ID: 288944

Work Area: Information Technology

Location: Berlin RK Ost

Expected Travel: 0 - 10%

Career Status: Student

Employment Type: Limited Part Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

ABOUT THE TEAM

The Mobile Platform Engineering team is part of SAPs Enterprise Mobility and one of the teams that is responsible for all of SAPs 100.000 corporate Apple devices.

Our main goal is to deliver a consumer-like, secure and productive enterprise experience for all SAP employees that choose an Apple device.

THE ROLE

We need a technical individual that supports SAPs employees with their Apple devices in a one of a kind Apple enterprise environment:

  • Familiarity with Apple devices and their operating systems (mainly macOS and iOS)

  • Provide on-site as well as remote support on all things Apple

  • Under the hood troubleshooting of Apple devices by executing shell commands and analyzing of log files

  • In addition, the candidate will act as a liaison between the core Enterprise Mobility group and various IT support departments (e.g., board and VIP support) as part of the support duties

As a plus, the candidate has experience in an IT support role and with Microsoft apps like Office on Apple systems.

ROLE REQUIREMENTS

  • Student (f/m/d) at a university or a university of applied sciences

  • Preferred fields of study: computer science, engineering or similar areas

  • Computer skills: Apple devices, Mac. iPhone, iPad, macOS, iOS, iPadOS

  • Language skills: fluent in English, German as a plus

  • Soft skills: customer focus, end user empathy, attention to detail, analytical

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

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WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now .

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

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