Experience Inc. Jobs

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

First level management directly managing Sales Engineers for one of Zebra's largest key Retail accounts. Attains results within Zebra management policies and practices. Personal objectives typically defined as a "roll-up" of all sales resources reporting to them. Generally considered an excellent coach, helping others attain sales success. Technical skills far beyond criteria listed and gets others on the same track. Understands product portfolio extremely well and knows how to win relative to competition; teaches others same. As with all management, embodies One Zebra ahead of personal achievements.

Qualified applicants must reside near/around Bentonville, Arkansas with the ability to work a hybrid schedule during the week (2 days remote/3 days in-office) and the ability to travel as business dictates ( 25%). No relocation assistance will be provided.

Responsibilities:

• Knowledge/Expertise

• Technical Skills - Helps develop Zebra technical solutions; expert in some areas

• Knowledge of Zebra - Helps create Business/Industry products/services strategy, often crossing multiple businesses

• Sales Skills - Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success only

• Managerial Skills - Full knowledge of all relevant business policies and practices; strong ability to energize and lead others

• Business Acumen - Conducts root cause analysis and improves long term profitability in a variety of situations; a S.W.O.T. expert; anticipates future customer needs

• Market/customer Knowledge - Applies both strategic and tactical understanding of markets to ensure Zebra wins in the marketplace

• Solution Complexity/Strategic Thinking

• Nature of Problems Solved - Solves complex problems which may require unique solutions which are used across geographies, industries, etc.

• Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, mitigates future risk

• Complexity of Solutions - Typically high complexity; many with little precedent and often crosses international borders

• Freedom to Act

• Level of Guidance - Determines and pursues courses of action essential in obtaining desired outcomes.; operates with broad autonomy to make decisions that impact sales effectiveness and will help meet or hinder a business in meeting objectives

• Takes Direction From - Business Unit General Management

• Customer Interface

• Role - Leads formal teams or manages sales personnel

• Level of Customer Contact - Highest level of decision makers on largest and most complex systems

• Main Level of Interaction - Defines project customer interface and assists teams on largest deals

• Required Knowledge of Customer - Industry direction and customer strategic business plan for future

• Accountability

• Business and Financial Impact - Manages sales and support resources directly or indirectly; responsible for revenue, margins and departmental expenses

• Relative Size and Scope - Sustained very high quota and results over multiple years for the business; individual or team managed has a large impact on a Business unit

• Types of Projects - Large complex deals or very large volume of moderate deals

• Strategic Impact for Zebra - High in near and mid-term

Qualifications:

Minimum Requirements:

• Bachelor’s or equivalent experience

• 8 + years in a related technical pre-sales role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer)

• Must possess management experience if external, willing to be flexible on management experience for internal applicants

• Must reside near/around Bentonville, Arkansas with the ability to work a hybrid schedule during the week (2 days remote/3 days in-office) and the ability to travel as business dictates ( 25%)

  Preferred qualifications:

• Experience with large complex customers in the Retail vertical a strong differentiator.

• Exposure to products/offerings similar to Zebra a strong plus.

• Leading teams and developing sales engineering talent a strong preference.

• In depth understanding of advanced solution selling concepts and methodologies.

• Ability to communicate and align people within the organization, gaining the cooperation of those who may be needed to influence the creation of teams and coalitions that understand the corporate vision and strategies, and accept their validity.

• Strong ability to drive results by energizing and leading others.

• Ability to establish clear objectives and direction for team.

• Excellent leadership, coaching, and mentoring skills.

• Excellent conflict resolution and team building skills.

• Excellent communication skills to assist at the customer management interface level, including negotiation and presentation skills.

• In-depth understanding and experience in providing strategic leadership to presales technical managers and their teams.

• Full knowledge of all relevant business policies and practices.

• Has knowledge of relevant solutions sets, product line specifications, performance criteria and applications.

• Thorough competitive knowledge including solutions, technology and product offerings.

• Creates business and industry solutions strategy, often crossing multiple lines of business.

• Possesses a solid knowledge and experience of customer management practices.

• Leads problem resolution, identifies appropriate resources, mitigates future risk.

  Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

  Know Your Rights:

  https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

  Conozca sus Derechos:

  https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 139800.00 - USD 209800.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.