Experience Inc. Jobs

Requisition ID: 64297

ABOUT WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

This role in summary

Whirlpool is currently seeking qualified candidates for an Analyst Human Factors Engineer opening to join our Design organization. This in-person role is based at our Benton Harbor, MI Design Studio.

We are seeking a highly experienced and motivated Analyst Human Factors Engineer to join our Perceived Quality team. This role will focus on optimizing the usability and ergonomics of our home appliance portfolio. The successful candidate will play a critical role in ensuring our products meet the highest standards of user experience and perceived quality. As an Analyst, you will lead human factors research, collaborate with cross-functional teams, and provide expert guidance to enhance product design and functionality.

DESIGN supports Whirlpool’s vision to "Be the best kitchen and laundry company, in constant pursuit of improving life at home, and in the world."

We inspire lasting engagement, product leadership, and meaningful experiences at home and for our world. We do this on a foundation of empathy, innovation, sustainability, and craftsmanship, with people at the center of our process. In our 5 global studios we have more than 100 designers in dedicated teams of Graphic Design, Color Material and Finish, Craftsmanship, Industrial Design, Trends Forecasting, User Interaction, Motion Graphics, Usability, Design Research and Studio Engineering.

A portfolio showcasing your abilities as an Analyst Human Factors Engineer is preferred to be considered for this position. Please include a link to your portfolio on your resume or as an attachment to your application.

Your responsibilities will include

Design:

• Work with product designers and engineers to incorporate HFE principles into product designs

• Support design implementation by applying a Human-Centered approach to design

• Review product design and provide feedback to ensure ease of use for large and small appliances

• Optimize physical aspects of product design to ensure compliance with ergonomic standards, support comfortable and easy use, and reduce errors and increase satisfaction

• Actively incorporate feedback from user testing into the design of products.

Research:

• Support planning and execution of HFE usability testing to evaluate product prototypes and final designs

• Assist in conducting HFE research and structured usability testing to understand consumer needs, behaviors, and abilities

• Collect and analyze user behavior, preferences, and feedback to identify areas for design improvement

Ergonomics:

• Proficient subject matter expert and technical lead in HFE responsible for guiding application of HFE principles to home appliances

• Conduct product reviews to assess how products can improve comfort, usability, and performance

• Analyze physical, cognitive, and ergonomic principles and their impact on user interactions

Strategy:

• Ensure that project plans, processes and activities address human factors activities and requirements

• Assist cross-functional teams in understanding HFE requirements and developing solutions

• Build a collaborative working relationship with key process partners to ensure HFE principles are integrated with projects and design solutions

• Support the creation and maintenance of roadmaps for HFE design and technology application

• Assist in researching the latest trends for product innovation and stay informed on industry developments

Minimum requirements

• Bachelor's degree in Engineering, User Experience, Psychology or Design

• 3+ years of professional experience in human factors engineering or usability testing

• 2+ years of experience leading human factors research and applying findings to product design

• 2+ years of working with human factors research methods and ergonomic assessment techniques

Preferred skills and experiences

• Experience with usability testing tools

• Previous experience in consumer goods

• Strong decision-making abilities, self-motivation, self-directed

• Strong written, verbal and interpersonal communication skills, with the ability to facilitate communication across different disciplines

• Strong project management/planning skills with ability to manage multiple projects and priorities

• Strong analytical skills with the ability to interpret complex data and provide actionable insights

• Proficiency in relevant software tools and technologies

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Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We apply ‘always on’ flexibility to all work days. You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. Employees in this role work in person Monday through Thursday with the option to work from anywhere on Friday.

We offer other flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

Flexible Friday - Option to work extra hours Monday through Thursday to finish up work early on Friday.

Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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