Job Information
Amazon Support Engineer, CMT Systems in Bengaluru, India
Description
Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon pricing team
is looking for a Support Engineer (DevOps, Systems, networking and Software Engineering skills) to own the existing infrastructure / create new infrastructure and automating operational/development work. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team. You will become intimate with the architecture of our systems and be responsible for diving deep into code, and developing solutions for our customers and services.
Primary responsibilities include troubleshooting, diagnosing and fixing operational issues, developing monitoring solutions, performing infrastructure maintenance and configuration, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development, updating/enhancing our current software, automation of support processes and documentation of our systems.
Basic Qualifications
2+ years of software development, or 2+ years of technical support experience
Bachelor's degree in engineering or equivalent
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Preferred Qualifications
Experience with AWS, networks and operating systems
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
Experience with SQL databases (querying and analyzing)
Amazon
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