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Google Specialist Customer Engineering Manager, Google Cloud in Bengaluru, India

Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we're currently unable to extend offers to anyone who cannot work from India due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We're keeping the situation under review and would adjust our position should the restrictive measures be removed later on.

Minimum qualifications:

  • Bachelor's degree in Computer Science or equivalent practical experience.

  • 10 years of experience as a technical sales engineer in cloud computing or experience in a customer-facing role on a professional services/systems engineering team.

  • Experience with IaaS, PaaS, Big Data, SaaS, public cloud, and related industry/technical concepts.

  • Experience managing and developing teams.

Preferred qualifications:

  • Master's degree in Computer Science and/or MBA.

  • Knowledge of solution architecture within web/mobile, web/internet technologies, and architecture across SaaS/PaaS/IaaS and cloud productivity.

  • Ability to inspire/grow sales teams and work with cross-functional teams to achieve common business objectives. Ability to operate in a fast-paced, evolving environment.

  • Ability to effectively present to technical/non-technical audiences, engage C-Level stakeholders in business/technology transformation, and quickly learn and work with new technologies/methodologies/solutions in cloud/IT.

  • Excellent business sense with problem-solving and analytical skills.

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Specialist Customer Engineering Manager, you will lead a team of specialist customer engineers who engage with prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google Cloud technologies, and address and overcome technical objections that arise throughout the business process. You will lead efforts to drive solution innovation, working across the organization to identify the assets and tools to drive customer adoption. You will also be responsible for investing in team development and building a high-performing, effective and collaborative team.

Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

  • Lead, inspire, and grow a team of Customer Engineers across the region who engage with prospects, providing technical discovery and solutions recommendations while working in partnership with customers. Manage and motivate a diverse collection of engineering professionals.

  • Contribute to building a business that promotes excellent growth and maintain motivation in order to work effectively in a dynamic environment.

  • Engage directly with prospects regarding architecture discussions and best practices.

  • Work cross-functionally with our Product, Support, Engineering and Sales teams. Make compelling presentations and use excellent verbal and written communication skills to represent the capabilities and services of Google Cloud.

  • Hire, coach, and drive a team to deliver against assigned strategic goals; prioritize the delivery of an excellent customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

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