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Job Description

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 8+ years experience of running large scale customer facing web services.

Responsibilities

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with the Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission-critical stack, with a focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate a clear understanding of automation and orchestration principles. Act as an ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security, and compliance. Experience running large-scale customer-facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting the technical architecture of complex and highly scalable products. A minimum of 8+ years of experience in running large-scale customer-facing web services.

Responsibilities

We are building the next generation Oracle Database Backup and Recovery cloud We are building a team of energetic, customer-focused site reliability engineers to build a world-first and best in class customer experience blending sys admin, database engineering, and cloud disciplines. You’ll be part of a team that learns deeply about how our cloud platform works so you can be the bridge between Engineering and Operations.

As part of the broader engineering organization, you will have the ability to influence features and improve the service experience. This role is critical to the success of the platform.

Responsibilities:

• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of our cloud service.

• Drives and actively participates in the resolution of complex technical issues spanning multiple Cloud services and works towards ensuring service availability goals remain intact by developing solutions to complex problems and incidents.

• Act as a trusted technical advisor to customers and solve complex Infrastructure and DevOps challenges

• Create and deliver the best practices recommendations, sample code, and technical documents.

• Contribute to making our infrastructure simple, reliable, and easy to operate.

• Participate in the design and architecture of large-scale Oracle Database Backup and Recovery Cloud Service features

• Participate in research and prototyping (proof of concept) of different aspects of the service.

• Define and develop monitoring infrastructure criteria (SLIs, SLOs).

• Solve complex and difficult problems and build automation to prevent problem recurrence.

• Participate in service capacity planning and demand forecasting, software performance analysis, and system tuning.

• Be Part of a robust Shift Schedule and be willing to work on weekends and swing shifts

Requirements:

• At least a bachelor’s degree, in Computer Science, MIS, or another technical field, or equivalent work experience.

• Familiarity with at least 1 Major Cloud Platform Oracle, AWS, Azure, GCP, etc.

• Experience with Oracle Database including RMAN

• Knowledge of Oracle High Availability Technologies Including RAC and Data Guard.

• Knowledge of Infrastructure as Code (IaaC) like Terraform

• Knowledge of Ansible and CI/CD Platforms.

• Knowledge of Source Control Systems

• Experience troubleshooting complex software and/or networking issues.

• Strong understanding of distributed computing, cloud concepts, and platforms.

• Very strong analytical skills to identify problems' root causes.

• Experience in cloud technical support, operations, NOC, or similar is preferred, but not required.

• Proven ability to quickly learn new technical domains and then train others.

• Great verbal and written communication skills.

Preferred Qualification

• Advanced Automation/Development knowledge and experience (Shell, Perl, and Python).

• Experience in Building and managing Linux OS systems with at least a basic understanding of Linux Structures (IO, Network, etc.).

• Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks, etc.

• Experience in cloud technical support, operations, NOC, or similar is preferred, but not required.

• Experience in Building and managing Virtualized systems (KVM, OVM, Containers/Docker) and ability to read and understand source code.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer