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Job Description Summary:

The Senior Software Engineer designs, develops, troubleshoots, debugs, and sets the direction for the design and implementation of software features/functionality/enhancements, correction of defects, and/or the creation of new products. A Mainframe Senior Software Engineer is responsible for maintaining and enhancing products in the mainframe z/OS storage portfolio. You will troubleshoot reported symptoms to aid in the resolution process directly for the customer or as a means to providing a permanent solution via product fix. You will act as the technical subject matter expert on multiple products in the portfolio and will work closely with quality assurance and information developers in order to deliver winning products and wow our customers with excellent service.

Position Reports to: Manager , Software Engineering

Job Overview:

The Senior Software Engineer designs, develops, troubleshoots, debugs, and sets the direction for the design and implementation of software features/functionality/enhancements, correction of defects, and/or the creation of new products. A Mainframe Senior Software Engineer is responsible for maintaining and enhancing products in the mainframe z/OS storage portfolio. You will troubleshoot reported symptoms to aid in the resolution process directly for the customer or as a means to provide a permanent solution via product fix. You will act as the technical subject matter expert on multiple products in the portfolio and will work closely with quality assurance and information developers in order to deliver winning products and wow our customers with excellent service.

Essential Duties and Responsibilities :

• Review and provide feedback on designs.

• Takes ownership of the design and development of features within their component.

• Independently perform problem verification by confirming a customer’s environment, error messages, and symptoms of a problem

• Recognizes and practically solves for anti-patterns.

• Good understanding of how his/her work aligns with high-level use cases and team deliverables.

• Define (more than a feature, less than a product) a component that fits into an architecture.

• Describe and defend design decisions for components owned by the team.

• Optimize software design to leverage platform capabilities.

• Acts as the technical subject matter expert for a product domain.

• Quantify and communicate work estimates and risks to direct management

• Handle multiple competing priorities with minimal help

• Understand features as a whole and able to break down larger stories and features into tasks

• Familiar with most of the technologies we focus on and what markets they target

• Takes ownership of customer issues and effectively communicate with Support/SEs to resolve field questions/issues

• Discuss with customers/partners what larger concerns and problems they are trying to solve, over and above the immediate technical concerns

• Willingness to teach and grow junior team members

• Excellent listening skills

• Effectively works within the team and across teams

• Ensures all tasks are completed thoroughly and that any work done is tested, unit tested, documented, and ready for customers

• Takes identified problems and concerns and create a plan to fix the problem and prevent it from occurring again

• Follows through on all tasks

• Reliably delivers expected work products and outcomes

• Imparts a sense of urgency on junior team members

• Accountable for both team and individual results

• Participate in internal projects and other work as directed

• Regularly contribute to training content and help train other support engineers

• May serve as designated point of contact or support coordinator for large customers

• Technical subject matter expert for product domain

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Required Qualifications:

• 10-12+ years of software engineering experience

• Expert in Mainframe assembler programming

• Good knowledge of JES internals

• Experience in Problem diagnosis, dump reading and debugging (with IPCS a plus)

• Good knowledge of IBM z/OS internals and z/OS Storage.

• Able to write high-quality code rapidly, test and debug.

• Able to present a track record of solving problems of increasing complexity

• Good communication skills

Desired skills

• Working knowledge and ability to debug and support modern web applications/technologies

• IBM Metal C

• PLX

• Java

• REXX

Education:

10-12 years of related experience Bachelors/Masters degree in Computer Science or equivalent

Travel Requirements:

0-10%

• Job Family Group: Engineering

• Job Family: Software & Quality Assurance Engineering

• Job Profile Name:Senior Software Engineer

• Employee Type:Individual Contributor

• Job Level: P4 (Advanced)

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Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.