Experience Inc. Jobs

Job Description

References

https://www.oracle.com/database/what-is-a-cloud-database

https://www.oracle.com/database/what-is-autonomous-database.html

https://www.oracle.com/database/autonomous-database.html

The successful candidate should be widely regarded as a expert in their current role and demonstrate the ability to work with the team in resolving complex problems or identifying acceptable workarounds. He/she should be able to perform their assigned duties with a great degree of independence requiring minimal direction. The candidate should be adept at building relationships across organizations and leveraging these relationships to resolve cross-product issues. The successful candidate will have excellent communication skills, both verbal and written and must be comfortable interacting with Executives and Senior Management. The role requires also a good flexibility covering some weekend responsibilities.

RESPONSIBILITIES :

• Works directly with customers

• Participate in weekend rotation and shifts

• Participates in initiatives that improve overall service and documentation quality

• Drives improvements in service quality

• Serves as Situation Manager on highly sensitive proactive and reactive Customer issues

• Consults with Management in directing resolution of critical Customer situations`

• Achieves knowledge transfer with teammates through: Development and Delivery of Formal Team Training sessions, Formal Mentoring, Creation/Review of Knowledge Repository Articles

• Promotes the technical and professional development of others, i.e. mentoring others

• Analyzes work load, determines best practices and implements changes to improve productivity

• Proactively contribute to increasing the teams efficiency by sharing knowledge, providing feedback about best practices, writing tools / utilities

Educational Qualification

Degree in a relevant field from a recognized university

B Tech / M Tech / BE / MCA / MSc or B.Sc Computer science

TECHNICAL SKILLS :

• Operating system knowledge

• Good working knowledge of Database internals, DB Performance, RAC, ASM, Networking, Virtualization

• Good understanding of Support and Oracle diagnostics tool sets

• Application Server/Weblogic Server

Work Experience

• 12+ years of experience

• Working knowledge in Oracle Database and Oracle cloud or any other leading cloud technologies.

Career Level - M4

Responsibilities

References

https://www.oracle.com/database/what-is-a-cloud-database

https://www.oracle.com/database/what-is-autonomous-database.html

https://www.oracle.com/database/autonomous-database.html

The successful candidate should be widely regarded as a expert in their current role and demonstrate the ability to work with the team in resolving complex problems or identifying acceptable workarounds. He/she should be able to perform their assigned duties with a great degree of independence requiring minimal direction. The candidate should be adept at building relationships across organizations and leveraging these relationships to resolve cross-product issues. The successful candidate will have excellent communication skills, both verbal and written and must be comfortable interacting with Executives and Senior Management. The role requires also a good flexibility covering some weekend responsibilities.

RESPONSIBILITIES :

• Works directly with customers

• Participate in weekend rotation and shifts

• Participates in initiatives that improve overall service and documentation quality

• Drives improvements in service quality

• Serves as Situation Manager on highly sensitive proactive and reactive Customer issues

• Consults with Management in directing resolution of critical Customer situations`

• Achieves knowledge transfer with teammates through: Development and Delivery of Formal Team Training sessions, Formal Mentoring, Creation/Review of Knowledge Repository Articles

• Promotes the technical and professional development of others, i.e. mentoring others

• Analyzes work load, determines best practices and implements changes to improve productivity

• Proactively contribute to increasing the teams efficiency by sharing knowledge, providing feedback about best practices, writing tools / utilities

Educational Qualification

Degree in a relevant field from a recognized university

B Tech / M Tech / BE / MCA / MSc or B.Sc Computer science

TECHNICAL SKILLS :

• Operating system knowledge

• Good working knowledge of Database internals, DB Performance, RAC, ASM, Networking, Virtualization

• Good understanding of Support and Oracle diagnostics tool sets

• Application Server/Weblogic Server

Work Experience

• 12+ years of experience

• Working knowledge in Oracle Database and Oracle cloud or any other leading cloud technologies.

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