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Job Description

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oracle Customer Success Services

As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions. About the Job

We are looking for an experienced Principal Program Manager who will be responsible for communications, culture change, community building, and training & development in support of the organization's business objectives. We are seeking someone who is detailed and has strong interest in non-routine work. This is a unique opportunity to work on a team that is focused on broader initiatives and impact at scale.

This role will report to the Chief of Staff of a 3,500 strong organization. This person will primarily work with the leadership team, program managers, product managers, and SMEs to understand functional requirements and interact with other cross-functional teams to provide support with respect to communications, culture, community building, and other scope as assigned.

Career Level - IC4

Responsibilities

Responsibilities

• Oversee all internal and external communications for the organization, ensuring its message is consistent and engaging

• Develop and implement effective communication strategies that build loyalty, awareness, and satisfaction

• Develop communication plans and training materials for rolling out new processes and process changes

• Prepare contents for training and development both non-technical and technical

• Plan and manage the design, content, and production of all communication and marketing materials, including video productions and website content

• Prepare of presentations and/or speeches geared toward employees

• Works fully independently, often on exceptionally complex, critical projects. Seeks input and collaboration when appropriate

• Define measurement strategy and oversee initiatives to track progress against communication goals, and regularly share data with stakeholders; use analytics/insights to drive continuous improvement

Requirements

• Bachelor’s degree in English, Journalism, Marketing, or Communications, Business Administration, Industrial Engineering, STEM-based degree, or equivalent experience relevant to functional area

• 8+ years of relevant experience, with at least 2 years’ internal communications experience focused on technology supporting innovative Engineering organizations

• Ability to communicate complex technical information in simple, compelling ways

• Ability to influence teams & business partners to a future state with a focus on incremental value

• Pragmatic, data-driven approach and bias for action, with a test-and-learn mindset

• Excellent influencing skills, especially with senior leadership; experience serving as a trusted advisor to business partners and stakeholders at all levels

• At ease with Excel and PowerPoint

• At ease with Confluence, JIRA, and email programs

• Excellent interpersonal, communication and team-facilitation skills.

• Leadership ability. Good presenter and speaker. Comfortable in front of groups.

• Strong analytical and problem-solving skills

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer