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Job Description

As a member of the Oracle Customer Success Services, your focus will be on implementing SaaS SCM modules for the Oracle customer base while serving as an advocate for customer needs.

This position is for implementing Fusion Applications, particularly under the Supply Chain Management ( Product Lifecycle Management, Order Management , Distributed Order Orchestration and Inventory)

A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

In this senior role, the successful candidate will spearhead the implementation and optimization of Oracle Supply Chain Management (SCM) Cloud solutions.

The position requires extensive expertise in Oracle SCM Cloud modules and a proven track record of delivering successful projects.

Oracle ERP SaaS certification in SCM modules is a plus.

BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.

Career Level - IC4

Responsibilities

Serve as the primary point of contact for all Oracle SCM-related initiatives, providing strategic guidance and thought leadership to stakeholders.

Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.

Collaborate with clients to understand their business requirements , develop solution strategies, and ensure alignment with organizational goals and objectives.

Proactively manage stakeholder expectations, communicate project milestones, risks, and issues, and drive resolutions in a timely manner.

Serve as the subject matter expert on Oracle SCM Cloud within the organization, offering guidance, troubleshooting assistance, and strategic insights

Willingness to work in night shifts/US timings

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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