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GE Healthcare Manager O2C Applications in Bengaluru, India

Job Description Summary

In this role you will be responsible for operating in lockstep with Finance Function to create a clear strategic direction building and managing O2C applications. You will work with cross functional teams and deliver a clear and descriptive set of requirements, managing successful delivery of the product features and functionalities. Your priority is to maintain a seamless integration and alignment of perspectives with a broad set of stakeholders: Business owners, Product Managers, Technical Anchors, Service Owners, and Developers.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

In this role you will,

  • Demonstrate excelling business acumen, possess a deep understanding of Finance processes especially in AR and Order to cash space.

  • Drive engagement with the finance teams to understand emerging business needs with tax implications.

  • Key focus areas including managing applications linked to Invoicing, Cash collection, Cash application, Cash management, Banks and Corporate Treasury.

  • Assist the business in determining which business requirements can and should be automated and how they are then integrated with other business and technical processes.

  • Research development in assigned technology, helps determine business requirements, proposes changes, creates technical design (MD 60) in partnership with the application architecture team, performs Proof of concept (POC), and works closely with the DEVOPS team to drive development and unit testing of proposed design.

  • Maintain functional peer relationships and detailed working knowledge of the assigned area’s systems, organization, and business processes.

  • Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.

  • Own the releases and sprint backlogs short-term roadmap for MVPs (Minimum viable product) and quarterly releases.

  • Partners with functional product owner to define features backlog and requirements, works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality.

  • Managing the Order to Cash track for Finance by collaborating with Functional and IT CoE's, driving remediation and ensuring smooth rollout of enterprise initiatives across multiple regions.

  • Lead overall program execution in partnership with program teams and functional resources.

  • Manage key program related discussions and drive critical decisions to complex problems

  • Manages deliverables for O2C track aspects of one or more medium to large and/or complex projects / milestones from initiation through closure

  • Manages daily activities, issue resolution and communication across project execution teams

  • Clearly communicate status, issues, risks, plans, etc. to the program/functional Leadership

  • Managing escalation and to obtain necessary help, when needed

  • Participate in the issue resolution process, determines business requirements, proposes changes, and develops migration plans, execute projects with clear milestones

  • Assist the business in determining which business requirements can and should be automated and how they are then integrated with other business and technical processes

  • Research development in assigned technology, helps determine business requirements, proposes changes, creates technical design (MD 60) in partnership with the application architecture team, performs Proof of concept (POC), and works closely with the DEVOPS team to drive development and unit testing of proposed design

  • Maintain functional peer relationships and detailed working knowledge of the assigned area’s systems, organization, and business processes

  • Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.

  • Own the releases and sprint backlogs short-term roadmap for MVPs (Minimum viable product) and quarterly releases.

  • Prioritize continuously in accordance with the understanding and validation of customer problems and needs.

  • Demonstrate strategic level skills in problem decomposition and ability to navigate through ambiguity.

  • Engage frequently (50% of the time) with the architecture and development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.

  • Translate unstructured or ambiguous work requests into actionable user stories and work unit.

Education Qualification

  • BS degree in Computer Science or related technical discipline or equivalent.

  • A minimum of 15 + years of working experience along with established leadership credentials in major ERP (Oracle/SAP) in modules like AR, OM, Cash Management and Reporting solution.

  • Experience in AI driven O2C solutions like HighRadius, SideTrade, FIS, Checkout with product knowledge and comprehensive rollout experience.

  • Experience in managing enterprise medium to complex projects gathering requirement, validating options within ERP, integrating middleware with SaaS application, deriving compliant solutions.

  • Prior IT experience in a multinational Organization with cross functional teams and managing IT support process.

Desired Characteristics:

  • Ability to work across multiple projects simultaneously and to navigate through matrix organization and get things done.

  • Proactive, self-learner, willingness to adopt to changes and perform under pressure

  • Excellent written and verbal communication skills

  • Experience in Project Management and Product Management tools and processes

  • Experience in payment processing solutions, reporting and analytical tools

  • Lean Six Sigma/ PMP certified

  • Experience working in a global matrix organization, preferably in the Healthcare industry.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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Additional Information

Relocation Assistance Provided: No

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