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Accenture Manager-Functional and Process Excellence in Bengaluru, India

Skill required: Operations Excellence - Delivery Excellence

Designation: Management Level - Manager

Job Location: Bengaluru

Qualifications: Any Graduation/Master of Business Administration/B Ed/Post Graduate in any discipline

Years of Experience: 13-18 years

About Accenture Operations

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model (https://www.accenture.com/in-en/insights/operations/intelligent-operations-2018) -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com


What would you do?

You will be aligned with our Functional and Process Excellence vertical and help us provide consulting support to solve for strategic and operational business problems for our global client’s leveraging Transformation methodologies and assets.

You will be working as a part of Operations Excellence team which drives continuous improvement projects and interact with client or internal stakeholders to drive and influence improvement objectives. This team is responsible for breaking down the end to end process to identify automation/improvement opportunities and create automation/transformation road-maps. This team is also responsible for delivering large scale end-to-end process transformation projects for global clients.

The Project Delivery Excellence team focuses on developing and implementing a strong foundation of processes, systems, measurements, and controls that can help deliver high performance consistently. The team is responsible for delivering the articulated client value proposition to drive high-value outcomes for their business. They proactively identify the key issues because of which there may be any escalation from internal or external (client) stakeholders. The team typically works on Six Sigma and Lean projects.

What are we looking for?

We are looking for individuals who have the following skillset:

  • Business Process Design

  • Insurance Claims

  • Statistical Analysis

  • Problem-solving skills

  • Ability to work well in a team

  • Ability to handle disputes

  • Process-orientation

  • Thought leadership

Roles and Responsibilities

  • In this role you are required to identify and assess complex problems for area of responsibility

  • You will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factors

  • This will require alignment to strategic direction set by senior management when establishing near-term goals

  • Your primary interaction will be with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach

  • Some latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignments

  • You will need to flag risks to clients and Accenture stakeholders and propose action plans where needed

  • You will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value

  • Decisions that you make in this role will have a major day to day impact on area of responsibility

  • You will be managing medium - large sized teams and/or work efforts at a client or within Accenture

  • You would require transformation mindset and eye for identifying automation/process improvement opportunities.

Please note this role may require you to work in rotational shifts.

Any Graduation/Master of Business Administration/B Ed/Post Graduate in any discipline