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Wells Fargo Digital Activation Strategy Lead (Lead Digital Product Manager) in Bengaluru, India

About this role:

Wells Fargo is seeking a professional to join the Commercial Banking/ Corporate & Investment Banking (CB/CIB) Digital Activation Strategy Team. This is a smaller group within the broader CB/CIB Digital Client Lifecycle Management organization. Our focus is on developing, implementing & tracking strategies while partnering with teams across CB/CIB Digital, SDI, and beyond to drive increased adoption and engagement with our digital solutions and enable the development, launch, and adoption of best-in-class products, services, and capabilities for clients and employees. We do this via a combination of performing industry and competitive research, leveraging and consolidating quantitative and qualitative data to identify opportunities, and supporting delivery & execution of key activation programs.

In this role, you will:

  • Review and analyze basic content for strategy/creation, customer experience, data/analytics, market research, or digital product/portfolio management

  • Leverage qualitative and quantitative analysis to identify blockers to digital activation

  • Identify drivers of service call volumes and promote paths to digitization of the service cases through training, enablement and product recommendations

  • Ultimately increase digital enrollment and activation levels for high priority products and populations

  • Work across teams within the CB/CIB Digital environment as well as within the larger enterprise

  • Identify opportunities for new CB/CIB Digital Activation initiatives -- digital business plans, programs and initiatives within scope of responsibilities

  • Exercise independent judgment to support strategy engagements across CB CIB Digital teams and gaining experience and expertise to lead smaller or shorter-term engagements

  • Exercise independent judgment while developing expertise in the on digital initiatives, policies, procedures and/or compliance requirements

Required Qualifications:

  • 5+ years of experience in digital product management, digital strategy, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Previous experience at a strategy consulting firm or digital/corporate strategy within Financial Services, FinTech, or Big Tech

  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

  • Ability to synthesize complex topics, independent quantitative and qualitative analysis, and competitive insights into a cohesive story for senior leadership

  • Strong problem solving and decision making skills including the ability to perform quantitative and qualitative analysis and comfort working through ambiguity

  • Knowledge of and interest in digital financial technologies

  • Strong Microsoft PowerPoint and Excel skills

  • Strong ownership mindset and sense of urgency

Job Expectations:

  • This role is not eligible for visa sponsorship

  • Must be willing to work on site at one of the locations listed

Posting End Date:

17 Mar 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-442203

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