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ThermoFisher Scientific Desktop Svcs Tech in Bengaluru, India

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Unique Opportunity

At Thermo Fisher Scientific, we offer an outstanding opportunity to be part of a dynamic team that is at the forefront of technological innovation. As a Desktop Svcs Tech, you will play a pivotal role in maintaining and improving our world-class IT infrastructure. Join us and be part of an ambitious team that strives for flawless execution and proven success.

Responsibilities

  • Provide outstanding desktop support to end-users in a timely and efficient manner

  • Monitor and strictly adhere to service-level agreements (SLAs)

  • Troubleshoot and resolve hardware and software issues to ensure minimal downtime

  • Install, configure, and maintain desktop systems, applications, and peripherals

  • Collaborate with global IT teams to establish and implement standard methodologies

  • Document all support activities and solutions in our IT service management system

  • Assist with IT projects and initiatives, ensuring they are successfully implemented

Requirements

  • Proven experience in a desktop support role within an IT environment

  • Strong knowledge of Windows and Mac operating systems

  • Familiarity with networking concepts and troubleshooting

  • Outstanding problem-solving skills and attention to detail

  • Excellent communication and interpersonal skills

  • Ability to work both independently and as part of a collaborative team

  • A degree or equivalent experience in Information Technology or a related field is preferred

We seek individuals who are determined and possess a passion for technology, ready to compete in a fast-paced environment.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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