Job Information
ThermoFisher Scientific Desktop Svcs Tech in Bengaluru, India
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Unique Opportunity
At Thermo Fisher Scientific, we offer an outstanding opportunity to be part of a dynamic team that is at the forefront of technological innovation. As a Desktop Svcs Tech, you will play a pivotal role in maintaining and improving our world-class IT infrastructure. Join us and be part of an ambitious team that strives for flawless execution and proven success.
Responsibilities
Provide outstanding desktop support to end-users in a timely and efficient manner
Monitor and strictly adhere to service-level agreements (SLAs)
Troubleshoot and resolve hardware and software issues to ensure minimal downtime
Install, configure, and maintain desktop systems, applications, and peripherals
Collaborate with global IT teams to establish and implement standard methodologies
Document all support activities and solutions in our IT service management system
Assist with IT projects and initiatives, ensuring they are successfully implemented
Requirements
Proven experience in a desktop support role within an IT environment
Strong knowledge of Windows and Mac operating systems
Familiarity with networking concepts and troubleshooting
Outstanding problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to work both independently and as part of a collaborative team
A degree or equivalent experience in Information Technology or a related field is preferred
We seek individuals who are determined and possess a passion for technology, ready to compete in a fast-paced environment.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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