Job Information
Automation Anywhere, Inc. Customer Retention Specialist in Bengaluru, India
About Us
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com
Job Profile :
Responsibilities:
Responsible for meeting or exceeding assigned sales objectives and quotas for renewal business.
Work closely with Customer Success, Sales and cross functional support teams to stay up to date with customer issues which might affect renewals.
Work closely with Sales Team to track any upsell or cross opportunities and ensure renewals stay on track.
Identify “at-risk” renewal clients early in the cycle and define and address issues inhibiting a successful, timely renewal.
Educate and effectively communicate the value of company solutions to client decision-makers including 'C-level' business leaders, technical staff, legal, security and operations personnel in prospective accounts.
Maintain accurate records of all activities in SalesForce.com. Provide accurate week by week renewal forecast of the assigned accounts.
Required experience and skills:
5+ years of Renewal or account management experience.
Software Sales experience; SaaS or subscription sales is preferred.
Strong presentation and communication skills (verbal, written, and listening).
Experience selling software products that are on-demand and recurring in nature.
Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.
Team-oriented with the ability to succeed in an entrepreneurial environment.
Experience using Salesforce.com as CRM is a plus.
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com
Equal Opportunity Employer Automation Anywhere is an equal opportunity employer – M/F/D/V. We want to have the best available persons in every job. We will not discriminate in our employment practices due to an applicant’s race, color, creed, gender, religion, marital status, age, national origin and ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other category protected by law.
Automation Anywhere, Inc.
- Automation Anywhere, Inc. Jobs