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Customer Representative (Dutch-speaking) - On-Site SP02

Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)

Location

Benalmádena Costa, Spain

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1537113EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Customer Representative (Dutch-speaking) - On-Site SP02

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team?We’rea global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Ifyou’relooking to grow and be inspired, as a Customer Service Representative in Malaga (on-site), you will be part of our team ofgame-changerswho are powering the brands of the future in the satellite television provider industry.

Career growth and personal development

This isa great opportunityto experience the power ofwhat’snext and develop “friends for life” at the same time.We’llgive you all the training,cutting-edgetechnologies, and the continuing supportyou’llneed to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Customer Service Representative on our team, you will:

• Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries

• Handle calls that are not answered by stores and submit customer inquiries via CRM systems

• Always focus on providing good customer experiences in every customer contact - including a focus on continuous improvement of our customer satisfaction

• Follow the processes and procedures created for the project

• Opportunity to handle inquiries via social media and email in the future

• Be on site at a timely manner, ready to start work at the agreed time

• Work together as a group and achieve set goals

Your qualifications

We embrace ourgame-changerswith open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are bilingual or proficient in Dutch

• Are adaptable, customer focused and able to learn tasks and processes

• Are energetic with well-developed communication skills

• Have excellent time management skills

• Have good computer skills, knowledge and experience of Microsoft and Internet.

Don’tmeet every requirement? No worries.We’rededicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel youdon’tcheck every box, we still encourage you to apply.We’lldo our best to match you with the right job, whetherit’sthis one or another role.

What’sin it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.That’swhy we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week contract: Indefinite first 2 weeks Mon - Fri 09:00 - 17:00 then Mon - Fri 08:00 - 18:00 and Sat 09:00 - 17:00

-Competitive salaryconditions, which will allow you to live well in Spain

• Central location in Malaga

• Bring-a-friend (referral) bonus opportunities

• Full paid training on the company and the projectyou'llbe working on

• Career development programs, specialized courses

Experience the best version of you!

At Concentrix, we invest in ourgame-changersbecause we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+game-changersaround the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We'reproudlyunited as oneteam, one company, globally.We'recommitted to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1537113

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements:

Dutch, English

Time Type:

Full time

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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1537113EXTERNALENGLOBAL&step=1&utm_source=none)