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T-Mobile USA, Inc Sr. Manager Software Development - Network AI in Bellevue, Washington

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Job Overview Are you ready to join the Un-carrier movement? The Senior Data and AI Specialist, acting as Sr. Manager, will lead Network AI initiatives, supervising multiple teams of managers and network data scientists. This role focuses on establishing and maintaining data-enabled AI/ML network solutions and developing short- and long-term Network AI strategies in partnership with various organizational partners. The ideal candidate will drive efficiencies across business lines through AI/GAI initiatives, data engineering, process optimization, and cloud automation. This role also includes leading proof of concepts, performing brand and business analytics, and serving as a liaison between engineering and business units. We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way! Key Responsibilities Team Management: Lead and manage teams to achieve results through effective direction, timely feedback, coaching, performance evaluations, and career development plans. Ensure assignments have increasing levels of responsibility and supervise tasks to ensure deliverables are on time and within budget. Continuous Improvement: Define and drive continuous development practice improvements across technical subject areas and organizations (e.g., team structure, roles, processes, tooling, security & compliance). Vendor Management: Be responsible for technical relationships with multiple vendors, driving feature and function requests for future product releases. Technical Roadmap: Develop and manage the current and future state technical roadmap in collaboration with Design and Enterprise Architecture, building and maintaining cross-organizational teams. Recruitment: Interview and hire qualified managers and team members to improve bench strength and augment product or project teams as needed. Specific Initiatives AI/GAI Initiatives: Develop and implement AI and generative AI strategies to improve efficiencies across lines of business (LOB). Proof of Concepts & Innovation: Lead and manage proof of concept projects, driving innovation and technological solutions. Data Engineering & Process Optimization: Optimize data engineering processes and workflows to enhance data quality and operational efficiency. Experience in evaluation LLM models, model tuning and optimization suiting specific telecom use cases. Data & Process Automation in Cloud: Design and implement automated data and process workflows using cloud technologies. Apps/IP Performance & Insights: Analyze application and IP performance metrics to generate insights and improve system performance. Engineering-Business Liaison: Serve as a bridge between engineering teams and business units (Marketing/PR, Legal, Finance, TFB), ensuring seamless communication and project alignment. Brand Analytics: Conduct in-depth brand analytics to support marketing strategies and brand positioning. Business Case & New Offer Analytics: Develop business cases for new offers and perform detailed analytics to support decision-making. Network Traffic Classifications: Classify and analyze network traffic to optimize performance and security. Customer Segmentation: Implement customer segmentation strategies to enhance targeted marketing efforts and improve engagement. Contextual Marketing: Develop and execute contextual marketing strategies based on customer beha

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