Experience Inc. Jobs

Job Information

Chewy Senior Program Manager - Private Brands in Bellevue, Washington

Our Opportunity:

We have something very exciting in the works for our pets and pet parents and partners. If you are excited about leading a complex program from inception to launch, and love building brand new capabilities, talk to us!

Chewy Private Brands team is looking for a Senior Program Manager - Private Brands to join our team. We are looking for a leader and owner, who can take a brand new program from inception stage to full launch and can successfully work with multiple partners across organization. A successful leader has a passion for solving complex problems, ability to work with internal and external partners, strong technical acumen, ability to influence senior leadership and has proven results in delivering large scale programs. These programs range from creating new Customer capabilities, developing new products, launching technology support tools and more.

What You’ll Do:

  • Develop roadmap for new programs including the business case, requirements gathering, implementation plans, resourcing, prioritization and more

  • Have End to End ownership of the program from intake, setting & communicating strategy, prioritizing deliverables/milestones, building consensus, and coordinating program updates

  • Advance program implementation by leading a cross-functional team of internal and external team members

  • Develop programs (processes and tools) to scale the business

  • Assess risks, anticipate bottlenecks, provide escalation management, balance the Customer’s needs versus technical constraints and encourage risk-taking behavior to maximize benefit

  • Communicate status risks and changes of program milestones to stakeholders and senior executives including the C-Suite

  • Support multiple parallel workstreams managing projects from kick off through rollout

  • Develop and manage key business metrics and financials for programs and be accountable for delivering against established business goals/objectives

  • Support and implement strategy for the program team, including robust risk mitigation plans

What You’ll Need:

  • BA/BS in General Management, Operations, Finance, or related field

  • 10+ years of program leadership and program management experience (preferred in e-commerce or Retail)

  • 5+ years of experience leading large scale global programs

  • Excellent communication skills at all levels including senior executives

  • Excellent oral and written communication skills, especially focused on conveying complex information in an approachable manner to large or small audiences

  • Ability to think and perform strategically and tactically

  • Strong technical acumen and ability to collaborate directly with engineering and technical product teams

  • Advanced MS Excel skills (Pivot Tables, Vlookup, Macros, Data Manipulation, Formulas etc.)

  • Ability to think and react in a high-energy, fast-paced environment

  • Track record of taking ownership and driving results in a data-driven, fast-paced environment

  • Entrepreneurial mindset

  • Position may require occasional travel

Bonus (if applicable):

  • MBA preferred

  • Previous experience with SQL and building Tableau dashboards

  • E-commerce background is a plus

Compensation & Benefits

The salary range for this position is $107,000-$215,000. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .