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Amazon Senior Program Manager, Fulfillment by Amazon(FBA) in Bellevue, Washington


Sellers are listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices. In our vision to build a global marketplace, we will provide easy-to-use tools enabling Sellers to make intuitive choices about how they send their inventory into Amazon’s Fulfillment Network in order to make their selection available to customers globally.

Fulfillment by Amazon (FBA) is looking for a Sr. Program Manager to join a dynamic team at the forefront of this vision, to grow our suite of inbound solutions, creating a richer end-to-end Seller experience while improving FBA profitability. This role will own the internal and external communication strategy, adoption strategy, and continuous improvements for a strategic, global inbound supply chain program. The Sr. Program Manager will develop and report on business metrics that enable your program goals, work cross functionally with product, finance, engineering, and analytics stakeholders, and develop automation mechanisms to drive scalability.

Key job responsibilities

  • Operate autonomously to build, develop and manage the communication and adoption strategy of a critical inbound supply chain initiative

  • Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals

  • Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives

  • Partner closely with other program/product managers, category teams, operations associates and tech leads to deliver on your roadmap

  • Drive alignment with senior leaders and key cross-functional partners

  • Make prioritization and trade-off decisions balancing customer experience, Seller experience, and business value

  • Implement mechanisms to drive efficiency and automation of internal processes

Basic Qualifications

  • Bachelor's degree

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.