Experience Inc. Jobs

Description

AMXL Supply Chain Execution is looking for a Program Manager with a record and proven project/program management experience to own and execute strategic, cross-functional operations and technology projects for our E2E operations.

This role will play a critical role in the managing and growing the DF AMXL business by owning the critical functions in the DF First Mile operations including Vendor Performance, First Mile carrier performance, and DF operations at the XL sort centers. It requires a high-level of ownership over the end-to-end process, strong program management skills, willingness to disrupt current processes and create new ones, ability to design sustainable solutions, influence stakeholders, and deliver under tight timelines. The candidate will lead programs from inception to implementation while managing multiple concurrent projects, and effectively prioritizing them. This role requires deep diving into data, managing ambiguity, and developing and standardizing processes.

Key job responsibilities

• Review and solve operational barriers with a focus on understanding root causes and driving forward opportunities – this includes identifying root causes and maintaining key metrics with trend and variance conclusions to discern root cause of defects.

• Develop and implement continuous improvement processes and standard operating procedures (SOPs) for internal operations and new programs

• Leverage data to support the future state of the business. (Excel, SQL, Tableau or similar)

• Partner with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve variable cost, quality, and expansion goals

• Understand end-to-end (E2E) supply chain to build structured governance models that drive people, processes and improvement initiatives to proactively identify and mitigate risks (before they become roadblocks)

• Provide updates and report/bridge program’s metrics in WBRs.

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience using data and metrics to determine and drive improvements

• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.