Experience Inc. Jobs

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Are you ready to join the Un-carrier movement? This role provides critical comprehensive organizational support for the Data & AI organization, with a focus on leadership enablement, people & culture initiatives, and organizational health. The ideal candidate will provide high-level support to leadership, handling their day-to-day operational needs while driving people & culture initiatives to champion a positive and inclusive work environment. They will develop and implement programs to improve organizational health and employee engagement, coordinate and facilitate leadership development and team-building activities, and handle internal communications to ensure transparency and alignment across the organization. The role involves planning and executing key organizational events, from all-employee meetings to team off-sites. Acting as a liaison between leadership and various teams, the successful candidate will ensure effective information flow, supervise and report on key organizational health metrics, and identify and implement standard processes for organizational effectiveness and employee wellbeing. This position requires an empathetic and thorough professional with excellent interpersonal skills, adept at building relationships across all levels of the organization, possessing strong project management abilities, and having a passion for crafting a positive workplace culture. We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way! Job Responsibilities: Responsible for supporting organizational efforts focused on improving leadership, culture and organizational health for the Chief Data & AI Officer. The position entails interacting with the Vice President/Director leadership teams to drive completion of initiatives aimed at improving overall organizational effectiveness and efficiency. Collaborate closely with the Data & AI Operations Senior Manager and the Chief Data & AI Officer's Executive Assistant to ensure comprehensive meeting preparation. This includes developing a detailed understanding of each meeting's requirements, such as relevant topics, appropriate speakers, vital materials, and expected outcomes. Facilitate effective follow-up by handling detailed note-taking and action item tracking. Provide strategic advisement by identifying, evaluating and analyzing critical priorities by partnering with teams to collect program information. Make recommendations to the Senior VP of opportunities on specific programs based on individual involvement and observations, and be a catalyst for action by identifying needed changes and driving next steps until issue is resolved. Identify and propose solutions regarding obstacles or issues while understanding their financial impact on the business and experience for our customers and/or employees. Find innovative ways and solutions to problems; Simplify and communicate sophisticated problems through clear communication, useful tools and detailed metrics that the field can implement, take action on or lead changes in behavior. Serve as a consulting and subject matter expert on enterprise-wide projects by contributing and identifying gaps to drive a better outcome through knowledge and experiences. Act as a conduit of current information and feedback between Senior VP and department leaders by planning, organizing, motivating, and controlling resources to achieve specific goals from