Job Information
Expeditors Business Operations Specialist in Bellevue, Washington
Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Cargo Signal (https://www.cargosignal.com/) , a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.
We are seeking a detail-oriented and organized Billing Specialist to join our team. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our billing processes. Your primary responsibilities will include generating invoices and resolving billing inquiries. The ideal candidate has strong MS Office skills, especially Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and fast-paced, therefore a strong candidate must be able to prioritize their work, have a sense of urgency, and proactively communicate and resolve any errors. You'll have the opportunity to contribute to the success of a dynamic and innovative company. Come join our team and grow with us.
Major Duties and Responsibilities:
Administration
Review and verify rates on invoices match customers’ rates
Submit daily invoices per customers’ requirements
Maintain an organized rate sheet and storage of customer scopes
Create reports for daily invoice reconciliation
Create customer accounts and billing rules in the Cargo Signal system
Provide monthly documentation to the tax team
Generate monthly sales commission report
Send remittance to Corporate Accounting as needed
Support Accounting Manager with miscellaneous projects
Customer Service
Support customers during the onboarding process by providing documentation required for vendor set up
Manage customer purchase orders and capture them on invoices per customer requests
Collaborate with the shipping, onboarding, and sales teams to understand billing requirements for new customers
Provide timely responses for invoice inquiries
Support Business Operations team as needed
Additional Expectations
Adhere to Expeditors accounting policies
Ability to learn and navigate new systems quickly
Demonstrates collaboration and team-building skills – with cross-functional teams of business
Utilizes critical thinking skills, assimilates, and recommends solutions rapidly—then delivers and institutes approach or fix
Strictly compliant to internal and external regulations
Follows all Cargo Signal and customer operating procedures
Meets company standards of 52 hours training per year per employee
Reporting Structure
The Business Operations Specialist reports directly to the Business Operations Supervisor, with a dotted line to the Accounting Manager.
Analytical with strong attention to detail
Excellent oral and written communication skills
Extremely strong ownership, time management, communication, and customer service skills
Has a demonstrated strong work ethic, and reliability
Previous experience with Windows based software, Outlook Email and various PC-based software programs including Data Entry skills
Outstanding MS Office, strong Excel skills
Power Query/Automate knowledge a plus
Expected hourly pay: $25.00.
Candidate may elect to work at one of the following Cargo Signal office locations:
Federal Way, WA (33940 Weyerhaeuser Way S, Federal Way, WA 98001)
Seattle, WA (1200 3rd Ave, Seattle, WA 98101)
Bellevue, WA (3545 Factoria Blvd SE, Bellevue, WA 98006)
Cargo Signal offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Expeditors
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