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About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

TITLE: Software Support Engineer

POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Ownership of assigned critical implementation/production events and providing technical analysis and insight into the current condition and recommended solution. Participating in the subsequent analysis to determine the source of the issue and a recommended plan to avoid it in the future. Analysis of key customer service and implementation issues.

• Installation, configuration and upgrading database software and tools.

• Understands all current features and evaluate new platform features and determine strategy for the application of new features

• Establish and maintain sound backup and recovery policies and procedures. Create, plan and test scenarios

• Implement and maintain database security policies.

• Perform database tuning and performance monitoring

• Performance analysis (physical database tuning, reorganizations, optimization, optimal hardware environment, capacity planning).

• Setup and maintain documentation and standards.

• Verify/Review project plans and scope of production upgrades, application releases and implementations.

• Create and implement maintenance plans for releases and upgrades.

• Execute physical database changes required by applications

• Add space to tables and tablespaces.

• Add or modify rollback segments, undo retention, etc.

• Add or modify datafiles - increase or decrease to change size of the database, relocate.

• Add, modify, and/or remove databases objects (tablespaces, tables, storage procedures), users roles and profiles.

• Monitoring - performance, process log, troubleshoot database related issues.

• Maintain database support scripts.

• Scripts - develop and maintain database startup, shutdown, backup scripts.

• Plus, develop and maintain database or system specific scripts such as load, clone, standby, purge, report, etc.

• Maintain documentation on production database environments.

• Maintain Database Platform Application Processes

• Such as Concurrent Manager, Oracle Application Users, replication etc ..

• Solves complex performance issues

• Owns the long term vision and evolution of the production database environment, and translates the database architect’s strategic direction, into the strategy for their domain

BASIC QUALIFICATIONS:

Along with your outstanding drive for accomplishment, the successful incumbent will bring with them:

• Must have some related software engineering/application troubleshooting experience in databases, editing and inserting content in database tables. Financial institution and data process vendor interface knowledge is required.

• Experience with C++, UNIX, CGI development, SQL Informix, DHTML, HTML, and Java Script is a requirement.

• Must have excellent oral and written communication skills, a strong customer orientation and good organizational skills. Individual must be process orientated, self-motivated and somewhat creative.

PREFERRED QUALIFICATIONS:

C++

Unix

Command line

Scripting

CGI Development

SQL Informix

DHTML

Java Script

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.