Job Information
Belfast Community Co-Op Store Assistant in Belfast, Maine
This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1119790
STORE ASSISTANT
Operations Department, Belfast Cooperative
FLSA STATUS/PAY LEVEL: Nonexempt/1 REPORTS TO: Store Operations Manager
JOB SUMMARY: This position is cross-trained to support the essential functions of Front End,
Facilities, Stocking and other front-line roles. Duties may include cashiering, carry out, stocking,
facing, receiving, cleaning and sanitizing, shoveling snow, packaging bulk products, and filling the
role of greeter as needed. The Store Assistant is expected to reach proficiency in advanced
processes as trained, and perform miscellaneous tasks as directed.
This position works directly with the public and is expected to comply with current state and
federal protocols including face coverings.
JOB SPECIFIC RESPONSIBILITIES - all responsibilities listed are considered essential functions of the
position.
? Cashiering Check out customer purchases in a friendly, accurate, and timely manner.
Provide all register services according to approved policy. Provide accurate accounting to
the bookkeeping department. Balance cash drawer within the guidelines of acceptability.
Practice excellent cash handling. Follows Maine State laws including regulations for the sale
of alcoholic beverages.
? Stocking (Produce, Packaged Grocery, Bulk): Ensures that product is faced, rotated,
stocked according to department procedures. Prep, stock, and attractively display a
well-balanced product mix throughout shift,according to established department
standards. Follows established department guidelines and management direction to
ensure that products are prepped and displayed appropriately, to meet customer demand
and minimize shrink. Repack bulk items in an efficient manner following all sanitary
protocols.
? Facilities: Performs custodial tasks throughout shift to ensure overall store cleanliness and
safety as directed
? Deli: Assist with kitchen tasks, including prep, cleaning and organization of the Deli area,
and other tasks as directed.
? Store Ambassador: Greets customers at the front door to explain guidelines for entering,
sanitizes carts, and keeps track of how many customers are in the store as necessary.
? Meat & Cheese: Handling meat and cheese products, weighing and stickering products,
providing customer service at service case as directed
? Other duties throughout the store as directed and as needed
GENERAL EXPECTATIONS - all staff are expected to practice the following:
? Accuracy in time reportingminimal errors in electronic time reporting; begin work
immediately after punching in.
? Regular and predictable attendance adhere to scheduled shifts; communicate
anticipated schedule changes according to department procedure.
? Safe work practices follow store-wide and department specific safety policies and
procedures.
? Professional customer service provide consistently excellent service to internal and
external customers.
? Efficiency prioritize and perform tasks with speed and accuracy.
? Initiative recognize and meet needs; does not wait for direction to address a recognizable
situation.
? Teamwork - promote cooperative efforts, open communication, and trust.
? Communication - communicate in a positive, honest, and productive manner.
MINIMUM QUALIFICATIONS
? Basic math skills (addition, subtraction, division, multiplication).
? Excellent command of spoken and written English.
? Effective communication skills; ability to work closely and cooperatively with others.
? Ability to work effectively as a member of a team and establish and maintain cooperative
working relations with peers, employees, vendors, and the public.
? Ability to analyze and anticipate situations, define problems and objectives, recognize
alternatives, and formulate solutions, including implementing new systems and protocols.
? Demonstrated flexibility and excellent organizational skills with ability to prioritize work,
function independently, and remain calm and focused under stress.
? Time management skills sufficient to independently establish priorities and complete
critical tasks in a timely manner, with appropriate attention to detail.
? Ability to ensure compliance with applicable laws and Co-op guidelines, policies, mission,
goals and practices.
? Commitment to identifying customer needs and maintaining and supporting the Co-ops
customer service vision.
? Ability to exercise good judgement and discretion in handling confidential materials and
matters.
? Demonstrated ability to follow through on commitments.
PREFERRED QUALIFICATIONS
? Knowledge of the Cooperative Principles and Cooperative Business module.
? Experience working with ECRS Catapult
? Experience with POS and spreadsheet programs sufficient to communicate and prepare
reports with accuracy