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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Operational Risk Management Citi’s Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Operational Risk Management is seeking to hire an Operational Risk Manager to support its growing footprint. You will work within Operational Risk Management’s Processing Risk and Operational Coverage Team, partnering with Securities Services. The Operational Risk Senior Officer will provide hands-on support to Business Units, ensuring that key operational risks are identified, managed, and monitored effectively. You will have the opportunity to recommend and facilitate continuous improvement within processes and controls, promoting operational risk awareness and contributing to a positive organizational culture. As a subject matter and industry expert, you will provide qualified advice & support to Business Partners on a broad range of risk matters, assess new product and business initiatives, investigate Operational Risk Events, test the effectiveness of controls, and promote good compliance with key policies & procedures. The ideal candidate must be able to evidence advanced communication and influencing behaviours.

What you’ll do

• Build and maintain effective relationships with Business Partners, stakeholders, establish credibility and build strong relationships to be a valued and respected partner. Meet with business management leadership on a regular basis.

• Challenge within any of the 3 Lines of Defence, and at all levels of the organization, regarding the application of the risk management framework e.g., risk policies, technology & tools, governance processes etc.

• Embrace a level of professional scepticism, naturally seeking to remain objective & validate answers provided before making key decisions.

• Identify remediation plans and future prevention strategies, adhere to, and promote good compliance with, Issue and CAP policy.

• Overcome obstacles, demonstrate resiliency, effective mediation skills. Keep up to date with both business and regulatory changes, escalating where necessary. Comfortable to share ideas and look for improvements, promoting best practice across the team.

• Brings independent oversight and risk management expertise to supported Operational partners. Monitor metrics and key risk indicators, analyse, monitor emerging trends. Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss, and helps ensure compliance with corporate policies, procedures, laws, and regulatory requirements.

• Establish and oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

What we’ll need from you

• Relevant experience of Risk and Control oversight and good understanding of Operational Risk Management framework tools including Control Assessments, Scenario Analysis, Event Reviews etc.

• Know how the business works in context of the Securities Services – aware of current and future strategies, tactics, trends, policies, and practices.

• Robust understanding of the construction of an effective control environment.

• Superior communication (verbal and written), facilitation and consensus-building skills. Ability to effectively communicate with senior Securities Services leadership.

• Demonstrated relationship-building skills, with a superior ability to make things happen using positive influence.

• Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces.

• Process design and analysis skills.

• Bachelors/University degree; Master’s degree preferred

• Prior Securities services experience, specifically Account Opening, Billing and Reconciliation are strongly desired and Operational Risk, Audit or 1st line Operations experience are beneficial.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Risk Management

Job Family:

Operational Risk

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.