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Diageo Credit Control Executive in Belfast, United Kingdom

Job Description :

Job Title: Credit Control Executive

Location: Belfast

Contract term: Permanent

About us

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.

About the role

This role sits within the Sell to Cash (STC) team, reporting through to the STC Ireland manager.

The Credit team, based in Belfast, strive to provide world class credit and debt management. They are a key part in Diageo Irelands trading relationship with its customers, supporting both the On and Take Home trade in ROI and NI.

  • Pro-active debt management to improve cash conversion.

  • Actively minimise risk using external financial tools and meticulous review.

  • Develop collaborative relationships with commercial teams

  • Deliver against agreed credit KPIs which underpin the strategy

  • Ensure the accuracy and completeness of customer master data used to support debt management, accurate financial reporting and any necessary recovery processes.

  • Compliance with all legislative and policy requirements, including CARM, Credit and AML

  • Own end to end account management of customers in line with the credit policy, including

  • Decide and set credit terms, risk categorisation and credit limits for each customer

  • Regularly review data integrity and payment performance

  • Responsible for minimising the risk of debt by:

  • Prompt follow up of failed or missed payments

  • Apply course corrective action when needed

  • Build and pro-active manage risk based watch lists

  • Correspond with customers with overdue debt, rapid follow up to ensure maximum monies recovered, including repayment plans, or referral to recovery department

  • Timely response regarding queries received from commercial and customers

  • Weekly and monthly reporting against key performance targets – overdue debt, underlying debt, cash to terms and on time cash collection

  • Other key results as the need arises by the business within Credit.

What you will bring

  • 5 GCSE grade A-C including Maths and English minimum

  • A post leaving qualification in a business related or credit subject area would be helpful.

  • At least 3 year Credit Control experience

  • Proven track record to deliver consistent quality results in a target driven fast paced environment.

  • Excellent communication skills

  • Strong systems capability, preferably SAP

  • Microsoft Office experience would be advantageous

Flexibility

This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Diversity statement

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Worker Type :

Regular

Primary Location:

Capital House

Additional Locations :

Job Posting Start Date :

2024-07-23

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

DRINKiQ

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