Carsome Quality Assurance Staff (Transaction Monitoring) in Bekasi - West Java, Indonesia
What will you do
Provide daily and ad-hoc data transaction monitoring
Confirm service level and compliance of transaction (include service level and complaint).
Collecting comprehensive information of complaint, abnormal and suspicious transaction.
Report works result and significant issue to manager in timely manner.
Documented significant issues based on confirmation by phone (record and photo).
Perform supporting work to ensure transaction's data availability and accuracy.
Minimum education, Diploma from any major
Has Minimum 1 year experience in related field (Customer Servise or Call Center or Surveyor).
Capable to operate Microsoft Office and Google Tools (Google Slide, Google Docs, and Google Sheet).
Has knowledge of Used Car Industry or Automotive is a plus.
PLACEMENT : Bekasi - West Java