Experience Inc. Jobs

Job Information

Carsome Quality Assurance Staff (Transaction Monitoring) in Bekasi - West Java, Indonesia

What will you do

Provide daily and ad-hoc data transaction monitoring

Job Description

  • Confirm service level and compliance of transaction (include service level and complaint).

  • Collecting comprehensive information of complaint, abnormal and suspicious transaction.

  • Report works result and significant issue to manager in timely manner.

  • Documented significant issues based on confirmation by phone (record and photo).

  • Perform supporting work to ensure transaction's data availability and accuracy.

Job Specification

  • Minimum education, Diploma from any major

  • Has Minimum 1 year experience in related field (Customer Servise or Call Center or Surveyor).

  • Capable to operate Microsoft Office and Google Tools (Google Slide, Google Docs, and Google Sheet).

  • Has knowledge of Used Car Industry or Automotive is a plus.

PLACEMENT : Bekasi - West Java