Job Information
Takeda Pharmaceuticals Technology Support Engineer, DD&T, Beijing in Beijing, China
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Job Description
ACCOUNTABILITIES:
Investigates issues, analyzes solutions and implements technical changes on small projects.
Analyses requirements, and maintains, tests, debugs and integrates application components.
Supports on making decisions on guidelines and policies, and may look to others to help in the support of making decisions.
Performs technical analysis and design, modifies and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.
Provides application software development services or related technical support in solutions maintenance or in a defined project.
Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.
Serve as local hands on support for the managed IT infrastructure and the End User Equipment.
Support on meeting rooms and meeting events
Ensures that system improvements are successfully implemented.
Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.
Works under moderate guidance and direction.
Understands key IT and Business objectives / goals and uses this knowledge within its own working field.
Qualifications & Skills:
Associate degree or equivalent.
1 to 3 years of relevant experience.
Good oral and written communications skills, with analytical and problem solving skills.
Ability to write and speak in the English and local language.
Efficient time management and coordination of tasks, working in a global IT environment.
Ability to gain working knowledge of IT solutions and grows expertise in the subject matter area.
Professional vocational training in Computer Science.
Work continuously to enhance own skills and take proactive ownership
Excellent customer management skills
Working knowledge of ITIL
Pharmaceutical industry and/or drug development business experience is a plus.
Locations
CHN - Beijing - Commercial
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Takeda Pharmaceuticals
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