Experience Inc. Jobs

call center representative.

• beaverton , oregon

• posted april 10, 2024

job details

summary

• $20 - $20.01 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4511065

job details

Would you say you have experience providing world class customer service in a call center environment? We have a local Beaverton company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will handle potential claimant claims and inquiries by answering inbound and outbound calls, processing email, chat, and callback interactions.

salary: $20 - $20.01 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.

• Perform research using available resources as needed to provide required information to callers.

• Identify and escalate more complex issues to the research team

• Complete necessary administrative work as needed and complete call logs accurately

• Other projects as assigned by supervisor.

Skills

• attention to detail

• quality check of inbound calls

• providing call center coaching

• training and giving feedback

• taking escalated calls

• call center experience

• Call Center

• Active Listening

• Telephone Etiquette

• Empathy

Qualifications

• Years of experience: 1 year

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

KW

kristen williams

• +1 314 288 2135 (tel:+1 314 288 2135)

• kristen.williams@randstadusa.com