Experience Inc. Jobs

JOB REQUIREMENTS: BASIC FUNCTION: Reporting directly to the Store Director (SD) is responsible for Customer Service and front-end store operations and assigned personnel. Provides day-to-day coordination/direction over Front End Associates, Grocery Clerks and Customer Service Clerks. Assists in direct performance of duties and responsibilities of Front End Personnel on a day-to-day basis. Most of the time is spent doing hands on administrative, basic monetary transactions/reconciliation and direct customer service function at our front-end customer service desk. ESSENTIAL FUNCTIONS: 1. Promote and maintain a flexible, cooperative, positive, team oriented, customer-focused attitude within internal store personnel and between all store locations. Leads by example. 2. Keeps Store Director aware of concerns, issues, etc. warranting their attention, knowledge of, action and/or resolution in a timely manner. 3. Provides direction, motivation, coordination, support, training/cross training, development, and follow-up of assigned personnel. 4. Promote and maintain positive customer service and relations. 5. Able to work varied shifts and meet attendance, productivity and quality requirements. 6. Responsible for timely performance/development evaluation for assigned personnel. 7. Promotes and maintains compliance to store and front-end policies, procedures and processes. 8. Monitors department personnel to ensure efficient/effective operations. 9. Provides direction and mentoring to Assistant Customer Service Managers as required. 10. Maintain department records, files, accounts and databases in areas of responsibility as required. Ensures security and confidentiality of assigned company records, financial records, databases, files, etc. 11. Works in unison with all management team to achieve store objectives. 12. Write weekly work schedules to ensure all assigned shifts are properly staffed. 13. Provide coordination, delegation and follow up of department personnel to ensure maximum performance. Audits performance and takes appropriate/timely corrective action as required. 14. Maintain effective housekeeping for a safe, clean environment of the front end of the store on a regular basis. 15. Assigns stocking or other duties to front-end personnel during idle periods. 16. Monitors protection of assigned... For full info follow application link. We are committed to a policy of equal opportunity for all employees. We seek to match you with opportunities that best match your skills and needs, and it is our policy to administer these activities in a manner which does not discriminate against or give preference to any person because of race, color, religion, age, sex, national origin, disability, ancestry, sexual orientation, military service, marital status, arrest or conviction record, or any other discriminatory basis prohibited by state or federal law. All employees are required to have a proof of identity and authorization to work. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/54B08F87533840C1 Call For Appointment: 262.673.0698 - immediate phone interviews available This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.