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Outreach Coordinator

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Outreach Coordinator

Salary

$53,854.00 - $67,318.00 Annually

Location

2401 Market St. Baytown, TX

Job Type

Full Time

Job Number

24-00109

Department

Public Affairs

Opening Date

03/19/2024

• Description

• Benefits

• Questions

Job Summary

Baytown is a Gulf Coast community in Houston’s backyard that’s fueling the global economy with thriving industry, diverse cultural connections and affordable living. We are seeking a dynamic and passionate Outreach Coordinator to join our team! The ideal candidate will have excellent communication skills and a strong ability to build relationships within the community. Responsibilities include organizing outreach events, collaborating with local organizations, and promoting our mission to a diverse audience. If you are enthusiastic about making a positive impact and have a knack for engaging with people, we want to hear from you!

Full Benefits Package Including:

• Paid holiday, vacation & sick leave to support your work/life balance

• Insurance options

• Free employee clinic for medical coverage participants

• TMRS retirement with 14% City contribution

• Mental health and financial education benefits

• And much more!

This position will support the Public Affairs Department in creating opportunities for public dialogue, engagement, and marketing, and will be a key player in building trust, connection, and commitment among residents and between the community and City government. The position acts as a liaison between various community and neighborhood associations and the City in order to build capacity and awareness of City services and operations. This position acts as a primary facilitator of the Neighborhood Empowerment Grant program.

As a representative of the City of Baytown, this position will be responsible for promoting and marketing various City services, operations, and activities, including, but not limited to, public infrastructure improvements, capital projects, construction activities, planning and development projects, parks and recreation improvements, and health and well-being programs to the City’s various publics and audiences. Plans, develops, manages, and produces public information products such as brochures, fact sheets, audio/visual programs, website and social media content, and other informational, educational, and promotional materials. Serves as an internal consultant, advising the department heads, managers, leads, and other staff on communication strategies. This position creates and coordinates outreach and promotional materials, advertisements, internet content, and marketing collateral for various departments.

Duties

• Plans, develops, manages, and produces public information products such as brochures, fact sheets, audio/visual programs, website and social media content, and other informational, educational, and promotional materials.

• Works with neighborhood and civic groups to create programs and initiatives to improve residents’ quality of life. Creates avenues for the community to provide feedback on City initiatives.

• Assists with the facilitation and administration of Neighborhood Empowerment Grants.

• Represents the City of Baytown at community events to promote various initiatives, services, and operations. Plans, coordinates, attends and/or supports the planning and coordination of events such as public forums, project open houses, and community activities, including door-to-door outreach, as needed.

• Collects and communicates project-specific information regarding project schedules, expenditures, and related milestones. Utilizes project updates, progress records, and other information provided by the departments to prepare project-specific summaries and reports to other City stakeholders and the public.

• Works with outside vendors to ensure marketing material is ordered, produced, and accurate according to specifications. Ensures inventory and deadlines are adhered to by all vendors. Responsible for evaluating and paying invoices according to the given marketing material budget.

• Performs all other related duties as assigned.

Minimum Qualifications

REQUIRED:

• Bachelor’s Degree from an accredited college or institution in Marketing, Communications, Public Relations, Advertising, Journalism, Public Administration, or a related field.

• One year of experience in a Community Development, Non-profit Community Service, Community Outreach, related community-focused program, or a related field.

• Valid driver’s license with an acceptable driving record (must obtain TX driver’s license within 90 days).

OR

• An equivalent combination of education, experience, certification and/or licenses sufficient to successfully perform the essential functions of the job.

PREFERRED:

• Bilingual in English/Spanish.

• Experience posting digital marketing campaigns (Facebook Power Editor, Google Adwords).

• Experience with email marketing platforms (Aweber, Constant Contact, Mail Chimp).

• Experience working with technical and operational construction or project managers.

• Municipal government experience.

• Experience with Graphic Design Programs.

Knowledge, Skills and Abilities

Ability to multitask, establish priorities, work independently, and maintain organization. Strong written and oral communication skills required. Comprehensive knowledge of office practices and procedures. Considerable knowledge of the methods and techniques of public contact. Work requires continual attention to detail in entering, composing, typing and proofing data and materials. Knowledge of business machine operations, person computers and related software, and accounting/billing processes. Must have a high level of interpersonal skills to handle sensitive and confidential situations with both internal and external customers. Position continually requires demonstrated poise, tact, and diplomacy. Ability to establish and maintain cooperative working relationships with those contacted in the course of work including community leaders, area nonprofits, City officials, management staff, employees/co-workers, and the general public.

Attendance is an essential function of this position. The City reserves the right to require an employee in this position to work more than 40 hours a week. This position provides services or performs duties for the benefit of the general public during emergency situations. These may include services or duties different from those performed in the usual course and scope of your job. In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services.

Overall Position Strength Demands

Light Work : Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

How to Apply

01

What is your highest level of education?

• High School Diploma or equivalent (GED).

• Associates Degree in Marketing, Communications, Public Relations, Advertising, Journalism, Public Administration, or a related field.

• Bachelors Degree in Marketing, Communications, Public Relations, Advertising, Journalism, Public Administration, or a related field.

• None of the above.

  02

  Do you have a valid driver's license with an acceptable driving record? (Must obtain TX driver's license within 90 days)

• Yes

• No

  03

  How many years of experience do you possess in a Community Development, Non-profit Community Service, Community Outreach, related community-focused program, or a related field.

• Less than 1 year of experience

• 1 - 2 years of experience

• 3 - 4 years of experience

• 5+ years of experience

  04

  Please describe your experience with email marketing platforms such as Aweber, Constant Contact and/or Mail Chimp.

  05

  Please describe your experience posting digital marketing campaigns with Facebook Power Editor and Google Adwords.

  06

  Please describe your experience working with technical and operational construction managers.

  07

  If you are bilingual in which language are you most proficient?

• I am not bilingual

• Spanish

• Vietnamese

• Chinese

• French

• Urdu

• Other

• American Sign Language

  Required Question

Agency

City of Baytown

Address

2401 Market Street Baytown, Texas, 77520

Phone

281-422-8281

Website

http://www.baytown.org

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