Marriott Franchised General Manager in Bay Harbor, Michigan
Job Number 24012402
Job Category Property Leadership
Location Inn at Bay Harbor Autograph Collection, 3600 Village Harbor Drive, Bay Harbor, Michigan, United States
Located Remotely? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Boyne USA. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Boyne Resorts is conducting a search to identify an experienced General Manager to lead one of the premier hotels, The Inn at Bay Harbor. The position will drive overall growth, including development and implementation of strategies that align with the goals and objectives of the company. You will provide direct leadership, as well as coordination and guidance of overall operations. Inn at Bay Harbor, a Boyne Resort and Marriott Autograph Collection property, is nestled on the shore of Lake Michigan, just outside of Petoskey. It is a picturesque waterfront hotel and resort that offers breathtaking views of Little Traverse Bay. Discover world-recognized golf, multiple restaurants, and a full-service spa, alongside family-friendly fun with lawn games, biking, and so much more. Boyne Resorts is a leading hospitality and recreational company dedicated to creating memorable experiences in the world of winter and summer vacations. With a diverse portfolio of resort properties across North America, we provide unparalleled outdoor and indoor recreational opportunities. We are committed to delivering exceptional guest experiences and are seeking a talented professional leader to join our team. We strive to maintain and promote our Core Values, LEAD: Think Long Term | Excellence in Execution | Have Passion and a Positive Attitude | Develop Great People
Creating and maintaining a culture of excellence driven by the company core values.
Provide strong leadership to senior team, fostering a positive and collaborative work environment.
Recruit and mentor senior team to ensure high levels of productivity and guest and team member satisfaction.
Set clear expectations, performance goals, and provide regular feedback.
Monitor guest and team member feedback and implement improvements.
Work with senior team to develop and execute strategic plans to maximize revenue and profitability.
Monitor financial performance through budget management, revenue forecasting, and cost control.
Implement strategies to increase hotel occupancy, average daily rate (ADR).
Ensure compliance with industry standards, regulations, and safety protocols.
Work with the safety department to implement and enforce health and safety standards.
Collaborate with the golf teams to ensure an exceptional golf experience, revenue growth and guest and member satisfaction.
Ensure adherence to environmental and sustainability practices for the Forever Project.
Identify and pursue new business opportunities and partnerships to increase overall revenue.
Represent the Inn at Bay Harbor in the local community and build positive relationships with stakeholders.
Participate in community events and initiatives to enhance the establishment's presence and reputation.
Experience working with a brand franchise or third-party representation.
Communication and collaboration with co-owners and oversight of owner services to ensure co-owner satisfaction. Qualifications
Bachelor’s degree in hospitality management, Business Administration.
Five years as a hotel or General manager.
Proven experience as a General Manager in a hotel and golf course setting.
Strong understanding of hotel operations, financial management, and guest service.
Excellent leadership, communication, and interpersonal skills.
Ability to make strategic decisions and drive results.
This company is an equal opportunity employer.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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