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What you'll be doing...
Verizon is actively searching for a Product Development/Management-Sr Mgr as the key project stakeholder for transformative digital experiences and Open development initiatives. If you value innovation and longer-term thinking and are self-motivated and curious about technology, this position may be perfect for you. As part of the Open Development Device Certification team, you will interface with leading and emerging OEMs to certify FWA, IOT/M2M devices and VBG devices solutions. You will work with leading domestic and international OEM's to design, develop, certify and deploy state-of-the-art devices. The work you'll do every single day impacts people's lives, work and play.
This will be a key project stakeholder for Partner device management and Open development initiatives. New hire will interface with leading and emerging module and device OEMs to on-board, design, develop, certify and deploy state-of-the-art FWA, IOT/M2M devices and Telematics devices. Person will be a key POC to increase number of connection and devices on Verizon network for CAT M1, NB-IoT, CAT1-bis, 4G, 5G NSA/SA and Non-terrestrial networks (NTN). Candidate will manage the relationship with platform and solution providers for 4G LTE, 5G, private network and Mobile Edge Compute (MEC). This role will be responsible for driving Verizon solution projects for Open development device security initiatives and also manage Verizon FOTA (Firmware upgrade over the air), Location base services and diagnostics certification for FWA, IoT/M2M devices
Responsibilities will include:
Lead cross-organizational discussions to identify root cause and resolve complex customer issues
Develop and publish process metrics to improve performance of IoT/M2M & FWA operations.
Facilitate strategic discussions and brainstorm improvement opportunities with FWA and M2M operational teams
Perform data analysis to identify root cause of device certification issues.
Re-design existing processes to streamline Open development certification and operations.
Develop workflow and process map diagrams to drive detailed requirements and discussions
Provide guidance on device requirements to the OEM.
Provide Module hardware selection information.
Provide secure access to our internal portal.
Ensure all full certification's and maintenance releases are managed according to OD processes.
Build strong partnerships with FWA, IoT/M2M Device partners to ensure the requirements are meet for certification.
Guide the OEM through all technical specifications, marketing information release note information and educating the OEM on using the portal where all this information is stored.
Coordinate meetings with or internal labs to decide on test plans to be run on the device, approve the devices for testing at third party labs.
Provide weekly status on all devices assigned.
Provide priority of these devices for test plan evaluation at our internal lab.
Develop, document and share processes defined to assist in supporting 5G SA/NSA, 5G RedCap, 5G VoNR etc
Collaborate across a variety of internal teams and leading a small team of professionals focusing on 5G requirements, testing scope, automation and IT integration.
Interface with IT and PMO organizations to develop system enhancements
Manage delivery timeline to implement and streamline FWA, IoT/M2M processes.
Manage activities to introduce new processes and systems to operations
Monitor process performance to drive improvement and ongoing process/system enhancements
What we're looking for...
You'll need to have:
Bachelor's degree or four or more years of work experience.
Six or more years of relevant work experience.
Five or more years of technology experience engaged in engineering, development.
Strong Product Development background with key focus on Enterprise use cases around managed network services (SDN, MEC, Cloud, 4G & 5G).
Experience in managed network services like LAN, WAN, 4G or 5G enabling services on cloud platforms (AWS, Azure, GCP etc.).
Even better if you have one or more of the following:
Master's Degree in System Engineering, Computer Science or related field, or equivalent work experience
Experience in working with global clients.
Analytical skills and experience in developing user stories, and data modeling
Demonstrated facilitation and project management capabilities with track record of accomplishing goals on deadline
Excellent written and verbal communication skills
Energetic and proactive with a strong sense of urgency
Strong multi-tasking skills with attention to detail
Ability to present complex ideas in simple terms and obtain buy-in from stakeholders
Ability to translate market/customer needs into well-conceived, cost effective solutions and proposals
Ability to effectively interact with all levels of management across various organizations
Technical aptitude with good understanding of IT, finance, contracting, onboarding, private network, revenue assurance, provisioning and device/network management processes
Knowledge of one of more systems: M2M Operational Center, OD Portal, DMD, UWS/IoT Order Flow, Vision/CPI, 5G, LTE Compliance, Certification, RF Testing
Proficiency in JIRA, Agile Process, Microsoft Word, Excel, Power Point, Visio
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.