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With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

This role will be a key member of the Field Reporting & Analytics team to support the Sales and Customer Success Group (CSG) organizations. In this role, you will utilize our business systems data to analyze and provide insight into the organization's historical and forecasted performance. Additionally, this role will apply creativity and analytical thinking to design and implement operational dashboards and ad hoc reporting.

The role requires that you have a strong technical knowledge of database and business intelligence design, and how to transform data into insight so we can utilize world class functional dashboards, reporting, and analysis to ensure data-driven decisions are a daily part of how we work. To do this you will work with our Sales and CSG Strategy & Operations teams to provide business insight.

A background in Salesforce CRM Analytics, Tableau, SQL, experiences supporting sales, pre-sales and/or a post-sales customer business is preferred. This position reports to the Senior Manager, Business Analytics in Field Analytics & Reporting.

What You Will Do:

• Create and maintain Salesforce CRM Analytics/Tableau dashboards that allow us to measure and effectively execute strategies that guide the Customer Solutions Group & Sales Team to actions and investment

• Own core activities for small analytic projects of moderate to high complexity

• Gather requirements, design, and build dashboards & analytic reporting based on stakeholders & leadership needs to help monitor performance for all key indicators.

• Work with the Senior Manager, Business Analytics to define and maintain a set of data definitions and available measures across the Sales & CSG business

• Work with the Senior Manager, Business Analytics to establish a roadmap and rationalization plan for all of our dashboards, reporting, analysis tools, and processes deployed across Sales & CSG

What You Will Bring:

• BS degree, preferably with a post graduate degree in Data Science, Information Technology, Computing, Business, Operations, or a related discipline.

• Relevant industry experience or demonstrable applied knowledge of working with Salesforce CRM Analytics, Tableau or other data visualization software, Salesforce, SQL (large data sets/data warehousing).

• The ability to communicate cross-functionally, derive requirements, set and meet deadlines, and deliver insightful analysis and/or models

• Keen attention to detail while completing complex tasks

• Open, growth mindset and high degrees of self motivation, fostered in a fast-paced, high growth, dynamic environment

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

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